What are the responsibilities and job description for the Insurance Verification - Rolling Meadows Office Staff position at NORTHWEST ONCOLOGY & HEMATOLOGY SC?
Job Details
Job Location: Rolling Meadows, IL
Salary Range: Undisclosed
Description
Role and Responsibilities
Verifying insurance benefits
Entering insurance information on patient accounts
Working verifications in Phreesia
Check patients SNF/Hospice status
Answer questions from staff regarding insurance
Obtain referrals for office visits and treatments
Calling patients regarding referral issues
Physical Demands
frequently required to stand, walk, sit, use hands/fingers, talk and hear
The noise level in the work environment is usually moderate
attire
Business Casual
Qualifications
Qualifications:
Prior insurance experience preferred
Excellent communication skills
Able to multi-task well
Computer knowledge
teamwork – balances team and individual responsibilities, gives and welcomes feedback openly, contributes to a positive team spirit, able to build morale, supports everyone’s efforts to succeed
Problem Solving – ability to identify and resolve problems, develops solutions, works well in a group, uses reason even when dealing with emotional topics
Customer service – ability to manage difficult situations, responds promptly to customer needs, meets commitments
Interpersonal skills – focuses on solving conflict, not blaming, maintains confidentiality, listens to others, keeps emotions under control, remains open to new ideas
written and oral communication – speaks clearly, listens for clarification, responds well to questions, writes clearly, ability to edit work for spelling and grammar, ability to read written information
Attendance, punctuality, dependability – arrives to work on time, absenteeism is kept at a minimum
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