What are the responsibilities and job description for the Reimbursement Specialist - Rolling Meadows Office Staff position at NORTHWEST ONCOLOGY & HEMATOLOGY SC?
Job Details
Job Location: Rolling Meadows, IL
Salary Range: Undisclosed
Reimbursement Specialist
Role and Responsibilities
Research and resolve insurance denials
File appeals on denied or underpaid claims
Check claim status on appropriate payor sites and contact insurances as needed
Send Medical Records and other documentation to payors as requested
Review of Accounts Receivable Aging reports
Explain insurance benefits, policy requirements, and filing rules to patients.
Physical Demands
frequently required to stand, walk, sit, use hands/fingers, talk and hear
The noise level in the work environment is usually moderate
attire
Business Casual
Qualifications
Qualifications:
Prior insurance experience preferred
Excellent communication skills
Able to multi-task well
Computer knowledge
teamwork – balances team and individual responsibilities, gives and welcomes feedback openly, contributes to a positive team spirit, able to build morale, supports everyone’s efforts to succeed
Problem Solving – ability to identify and resolve problems, develops solutions, works well in a group, uses reason even when dealing with emotional topics
Customer service – ability to manage difficult situations, responds promptly to customer needs, meets commitments
Interpersonal skills – focuses on solving conflict, not blaming, maintains confidentiality, listens to others, keeps emotions under control, remains open to new ideas
written and oral communication – speaks clearly, listens for clarification, responds well to questions, writes clearly, ability to edit work for spelling and grammar, ability to read written information
Attendance, punctuality, dependability – arrives to work on time, absenteeism is kept at a minimum
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