What are the responsibilities and job description for the Utility Billing Support position at Northwest Water Systems?
Job Overview
We are seeking a dedicated and detail-oriented Utility Billing Support Assistant to join our team. The ideal candidate will play a crucial role in supporting various operational functions, ensuring that all tasks are executed efficiently and effectively. This position requires a strong understanding of data entry, and customer service skills, making it essential for maintaining smooth operations within our organization. This position has a limited duration that has the potential to transition to permanent based on performance.
Responsibilities
- Provide exceptional customer service by addressing inquiries and resolving issues related to utility billing.
- Perform accurate data entry for billing information and payments into accounting software.
- Assist in managing accounts receivable and ensure timely follow-up on outstanding payments.
- Maintain compliance with financial regulations and internal policies while supporting overall accounting functions.
Qualifications
- Strong data entry skills with attention to detail
- Excellent customer service abilities to assist clients effectively
- Knowledge of accounts receivable and accounts payable processes
- Familiarity with CUSI and QuickBase is a plus
- Highschool Diploma or Equivalent
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do You Have CUSI Software Experience? (Preferred, Not Required)
Ability to Commute:
- Port Orchard, WA 98367 (Required)
Ability to Relocate:
- Port Orchard, WA 98367: Relocate before starting work (Required)
Work Location: In person
Salary : $22