What are the responsibilities and job description for the Data and Impact Manager I position at Northwest Youth Services?
Position Title: Data and Impact Manager I
Location: Whatcom County, Skagit, and Island County
Reports to: Senior Director of Advancement
Hours: 40 hours per week, non-exempt position
Date Developed: February 18, 2025
Women, people of color, transgender individuals and members of other underrepresented populations are strongly encouraged to apply.
Mission: At Northwest Youth Services, we affirm youth experience and autonomy, as we work together to foster collective healing and justice, in order to dismantle the systems of oppression that perpetuate youth homelessness.
Core Values:
Community – We promote interdependence and recognize that everybody needs a community to thrive. We know that we are stronger together.
Justice & Liberation - We believe that it is critical to acknowledge, name, and actively work to dismantle the historic systems and societal structures that fuel crisis and poverty.
Humanity - We work with respect and compassion for each other and believe that everyone deserves to belong: to be safe, heard, and valued.
Accountability – We believe that no one is done learning; as a community we hold each other to a high standard, and work to educate, grow and heal together.
Vision: Guided by our core values and commitment to becoming an Anti-Racist organization, Northwest Youth Services envisions a community in which all young people are seen as catalysts in creating a just and liberated society that supports each of our unique journeys through life.
job mission
This position contributes to NWYS' success by leading the Data and Impact team and collaborating across the agency to enhance and demonstrate impact through effective assessment, data quality management, compliance, quality assurance, research, program evaluation, and continuous learning.
job description: Data & Impact Manager I
Northwest Youth Services – Data & Impact Manager I |last updated: 03/31/2025
core competencies
To perform job successfully, the individual should demonstrate the following competencies:
Mission Focused: Incorporate mission into daily activities; communicate mission and interpret application for staff.
Self-Objectivity: Know personal strengths and limitations; open to and seeks feedback for self-improvement.
Initiative: Proactive; takes action without being prompted; recognize and encourage initiative in others.
Team Player: Effectively partner with people across the organization.
Composure: Respond calmly to stressful circumstances.
Team Management: Set, communicate, and monitor team goals; foster team atmosphere and reward collaboration.
Integrity: Must be honest and take responsibility for actions.
High Standards: Model excellence; hold staff accountable for quality outcomes; require continuous improvement.
Risk-Taking: Able to fail and learn from it; try new things and take calculated risks.
Assertiveness: Trust their own judgment; challenge others appropriately.
Informal Communication: Clearly articulate information, opinions, and ideas.
Sensitivity: Communicates empathy and respect of individuals; ability to be appreciative of diversity.
Change Agility: Able to embrace needed change; able to provide and implement feedback; effective in the face of ambiguity.
Creativity: Resourceful in finding ways to improve and advocate for change when necessary; fosters creativity in others.
key responsibilities
Leadership:
o Offer vision, creativity, and enthusiasm to employees and community members to generate positive thinking and best practices for young people;
o Participate in creating and maintaining a workplace that values diversity and is free of discrimination based on race, sex, gender identity, sexual ordination, ability and other aspects of identity;
o Maintain and improve on a collaborative and cohesive team of professionals committed to the mission delivery;
o Continue to foster and improve an organizational culture that builds on our core values of youth engagement and partnership;
o Co-lead efforts to address data training needs to further data capacity, accuracy and efficiency;
o Oversee data entry throughout agency and across platforms to ensure quality and timeliness; and
o Engage in project management to support organization goals.
o Supervise data team
o Oversee continuous quality improvement of structure, direction, organization, duties delegation & prioritization, gap identification & solutions within the data pillar.
o Participate in trainings/professional development as needed.
Coordination:
Northwest Youth Services – Data & Impact Manager I |last updated: 03/31/2025
o Collaborate with funders, stakeholders, and staff to optimize data quality, reporting, and the creation of systems and tools;
o Assist in audit preparation and coordinate efforts with Program Managers;
o Provide input on grant and contract applications, set up and reporting;
o Creation and implementation of program forms, in collaboration with Program Managers;
o Partner with Directors and Program Managers to ensure that data collection tools and documentation align with agency values of trauma-informed, positive youth development care, and cultural equity;
o Ensure compliance with grants, contracts, and licensing; and
o Oversee implementation and maintenance of case management software in collaboration with leadership.
Impact & Analytics:
o Collaborate with Directors to develop impact tracking measures, assessments, and tools to analyze and interpret data, including dashboards;
o Design and implement data analysis strategies and systems that enhance statistical efficiency and quality;
o Participate in quality improvement initiatives by assessing data processes, workflow, reporting, and other relevant projects;
o Provide input on grant and contract applications, program tracking setup, reporting, and contract audit preparation across all programs; and
o Generate reports, compare data trends, and offer recommendations to Directors and Program Managers.
Program Support:
o Support the full lifecycle of grants and contracts, from application to implementation and closeout, including reporting and audits;
o Ensure accurate and timely data collection and entry, in collaboration with service teams and the Data & Impact team;
o Oversee the completeness and submission of all required data reports;
o Work with Directors and Program Managers to streamline funding compliance processes, including data entry and reporting;
o Assist with the onboarding and ongoing training of staff on data collection processes, reporting requirements, and grant/contract compliance;
o Stay informed on data standards and collection requirements for all databases in use, including HMIS, and communicate updates to relevant staff; and
o Other duties as assigned
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. While performing these job duties, the employee is regularly required to listen to others and provide verbal feedback. The employee is required to frequently sit for extended periods of time, stand, walk, climb, or balance.
Northwest Youth Services – Data & Impact Manager I |last updated: 03/31/2025
qualifications
Minimum Qualifications:
o Bachelor’s degree or three years’ experience working with Excel and databases;
o Demonstrated experience working with data entry, reporting, and analyzing data;
o One year of experience in management;
o Detail oriented with strong organizational and time management skills;
o Strong computer skills, with knowledge of Microsoft Office products, Adobe, and other related business and communication tools; and
o Requires background checks.
Required within first 30 days of employment:
o CPR/First Aid/Bloodborne pathogens certifications required;
o Must have a negative TB test; and
o Full understanding of the CPS reporting requirements.
Preferred Qualifications:
o Master’s degree in Statistics or Analytics;
o Equivalent ongoing learning in the fields of data analysis and relevant subjects;
o Demonstrated experience working with HMIS;
o Demonstrated experience working with data entry, reporting and analyzing data;
o Demonstrated experience evaluating effectiveness of programs and making suggestions for improvement;
o Demonstrated experience determining what data to collect and developing effective ways to gather and report data with minimal impact to programs and participants; and
o Demonstrated experience with grant reporting.
Location: Whatcom County, Skagit, and Island County
Reports to: Senior Director of Advancement
Hours: 40 hours per week, non-exempt position
Date Developed: February 18, 2025
Women, people of color, transgender individuals and members of other underrepresented populations are strongly encouraged to apply.
Mission: At Northwest Youth Services, we affirm youth experience and autonomy, as we work together to foster collective healing and justice, in order to dismantle the systems of oppression that perpetuate youth homelessness.
Core Values:
Community – We promote interdependence and recognize that everybody needs a community to thrive. We know that we are stronger together.
Justice & Liberation - We believe that it is critical to acknowledge, name, and actively work to dismantle the historic systems and societal structures that fuel crisis and poverty.
Humanity - We work with respect and compassion for each other and believe that everyone deserves to belong: to be safe, heard, and valued.
Accountability – We believe that no one is done learning; as a community we hold each other to a high standard, and work to educate, grow and heal together.
Vision: Guided by our core values and commitment to becoming an Anti-Racist organization, Northwest Youth Services envisions a community in which all young people are seen as catalysts in creating a just and liberated society that supports each of our unique journeys through life.
job mission
This position contributes to NWYS' success by leading the Data and Impact team and collaborating across the agency to enhance and demonstrate impact through effective assessment, data quality management, compliance, quality assurance, research, program evaluation, and continuous learning.
job description: Data & Impact Manager I
Northwest Youth Services – Data & Impact Manager I |last updated: 03/31/2025
core competencies
To perform job successfully, the individual should demonstrate the following competencies:
Mission Focused: Incorporate mission into daily activities; communicate mission and interpret application for staff.
Self-Objectivity: Know personal strengths and limitations; open to and seeks feedback for self-improvement.
Initiative: Proactive; takes action without being prompted; recognize and encourage initiative in others.
Team Player: Effectively partner with people across the organization.
Composure: Respond calmly to stressful circumstances.
Team Management: Set, communicate, and monitor team goals; foster team atmosphere and reward collaboration.
Integrity: Must be honest and take responsibility for actions.
High Standards: Model excellence; hold staff accountable for quality outcomes; require continuous improvement.
Risk-Taking: Able to fail and learn from it; try new things and take calculated risks.
Assertiveness: Trust their own judgment; challenge others appropriately.
Informal Communication: Clearly articulate information, opinions, and ideas.
Sensitivity: Communicates empathy and respect of individuals; ability to be appreciative of diversity.
Change Agility: Able to embrace needed change; able to provide and implement feedback; effective in the face of ambiguity.
Creativity: Resourceful in finding ways to improve and advocate for change when necessary; fosters creativity in others.
key responsibilities
Leadership:
o Offer vision, creativity, and enthusiasm to employees and community members to generate positive thinking and best practices for young people;
o Participate in creating and maintaining a workplace that values diversity and is free of discrimination based on race, sex, gender identity, sexual ordination, ability and other aspects of identity;
o Maintain and improve on a collaborative and cohesive team of professionals committed to the mission delivery;
o Continue to foster and improve an organizational culture that builds on our core values of youth engagement and partnership;
o Co-lead efforts to address data training needs to further data capacity, accuracy and efficiency;
o Oversee data entry throughout agency and across platforms to ensure quality and timeliness; and
o Engage in project management to support organization goals.
o Supervise data team
o Oversee continuous quality improvement of structure, direction, organization, duties delegation & prioritization, gap identification & solutions within the data pillar.
o Participate in trainings/professional development as needed.
Coordination:
Northwest Youth Services – Data & Impact Manager I |last updated: 03/31/2025
o Collaborate with funders, stakeholders, and staff to optimize data quality, reporting, and the creation of systems and tools;
o Assist in audit preparation and coordinate efforts with Program Managers;
o Provide input on grant and contract applications, set up and reporting;
o Creation and implementation of program forms, in collaboration with Program Managers;
o Partner with Directors and Program Managers to ensure that data collection tools and documentation align with agency values of trauma-informed, positive youth development care, and cultural equity;
o Ensure compliance with grants, contracts, and licensing; and
o Oversee implementation and maintenance of case management software in collaboration with leadership.
Impact & Analytics:
o Collaborate with Directors to develop impact tracking measures, assessments, and tools to analyze and interpret data, including dashboards;
o Design and implement data analysis strategies and systems that enhance statistical efficiency and quality;
o Participate in quality improvement initiatives by assessing data processes, workflow, reporting, and other relevant projects;
o Provide input on grant and contract applications, program tracking setup, reporting, and contract audit preparation across all programs; and
o Generate reports, compare data trends, and offer recommendations to Directors and Program Managers.
Program Support:
o Support the full lifecycle of grants and contracts, from application to implementation and closeout, including reporting and audits;
o Ensure accurate and timely data collection and entry, in collaboration with service teams and the Data & Impact team;
o Oversee the completeness and submission of all required data reports;
o Work with Directors and Program Managers to streamline funding compliance processes, including data entry and reporting;
o Assist with the onboarding and ongoing training of staff on data collection processes, reporting requirements, and grant/contract compliance;
o Stay informed on data standards and collection requirements for all databases in use, including HMIS, and communicate updates to relevant staff; and
o Other duties as assigned
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. While performing these job duties, the employee is regularly required to listen to others and provide verbal feedback. The employee is required to frequently sit for extended periods of time, stand, walk, climb, or balance.
Northwest Youth Services – Data & Impact Manager I |last updated: 03/31/2025
qualifications
Minimum Qualifications:
o Bachelor’s degree or three years’ experience working with Excel and databases;
o Demonstrated experience working with data entry, reporting, and analyzing data;
o One year of experience in management;
o Detail oriented with strong organizational and time management skills;
o Strong computer skills, with knowledge of Microsoft Office products, Adobe, and other related business and communication tools; and
o Requires background checks.
Required within first 30 days of employment:
o CPR/First Aid/Bloodborne pathogens certifications required;
o Must have a negative TB test; and
o Full understanding of the CPS reporting requirements.
Preferred Qualifications:
o Master’s degree in Statistics or Analytics;
o Equivalent ongoing learning in the fields of data analysis and relevant subjects;
o Demonstrated experience working with HMIS;
o Demonstrated experience working with data entry, reporting and analyzing data;
o Demonstrated experience evaluating effectiveness of programs and making suggestions for improvement;
o Demonstrated experience determining what data to collect and developing effective ways to gather and report data with minimal impact to programs and participants; and
o Demonstrated experience with grant reporting.
