Associate Financial Representative

The Associate Financial Representative (AFR) specializes in client service and supporting the financial representative as he/she focuses on building his/her practice and client relationships. An AFR also ensures the continuation of an efficient, effective and organized office. This individual is a liaison between the network office and home office as well as the financial representative and clients. Specific responsibilities may include but are not limited to:

Support

• Handle case notes, process correspondence and maintain client case files.
• File new statements, account forms and other insurance/investment-related materials.
• Maintain financial representative’s calendar and schedule follow-up appointments.
• Answer and direct telephone calls as appropriate
• Process client/prospect reservations for marketing events such as seminars and assist in the preparation of seminar materials and event mailings.
• Maintain supplies of current insurance/ investment-related marketing materials.
• Input data, print proposals and gather information at direction of financial representative in preparation for client/prospect meeting.
• Create and generate proposals from specific information provided by representative or advisorCreate and generate proposals from specific information provided by representative or advisor.
• Contact clients to set up follow-up meetings with representative.
• Prepare/print letters of instruction for client signature.
• Schedule birthday/age change appointments for representative.
• Generate lead letters and implement marketing programs.
• Request missing documents and account statements

Client Service Support | Non-Securities Products

• Participate with the support of employing financial representative in various activities of the sales cycle for non-securities products.
• Develop and execute cross-selling plans for non-securities products.
• Contact clients, prospects and centers of influence for appointments and referrals to generate interest in non-securities related products.
• Actively participate in conservation of existing non-securities business.
• Consult with clients on impact of changes to non-securities related products.

Client Service Support | Variable Insurance/Annuity and Investments

• Gather information for registered representative’s meeting with clients/prospects (prospectuses, annual reports, Morningstar reports) and enter data into planning software (non-asset allocation components only).
• Prepare account summaries for variable and securities owners.
• Provide account values and performance to clients at the direction of RR.

Qualifications

• Health and Life licensed or gain licensing 90 days of employment.
• Financial Service or Insurance industry experience preferred.
• Associate Agent Contract required.
• Experience in administrative support or customer service, preferably in the financial services and/or insurance industry.
• Excellent oral and written communication skills.
• Familiarity with Microsoft applications and data entry and information retrieval software.
• Demonstrated organizational and time management skills and ability to multitask, set priorities and meet deadlines.
• Strong attention to detail with the ability to work with a high degree of accuracy.
• Ability to proactively identify what needs to be accomplished and take action as appropriate.
• Has interest in learning on a continuous basis.
• Ability to embrace change and work in a fast-paced environment.
• Ability to work both independently and in a team.
• Ability to maintain confidentiality.

Job Type

• Full-time

Pay

• $45,000.00 - $50,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Financial planning services
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Compensation Package

• Bonus opportunities

Work Location

• In person