What are the responsibilities and job description for the Director, Environmental Services position at Norton Healthcare?
Responsibilities
Provides the vision and goals of the department. Supervises ESD managers and supervisors, giving direct supervision and instruction to assure the hospital and other assigned Norton Healthcare buildings are kept in a clean and orderly fashion. Ensures all leadership expectations and standards are met.
Key Accountabilities
Required:
Provides the vision and goals of the department. Supervises ESD managers and supervisors, giving direct supervision and instruction to assure the hospital and other assigned Norton Healthcare buildings are kept in a clean and orderly fashion. Ensures all leadership expectations and standards are met.
Key Accountabilities
- Provides management of environmental services function. Establishes priorities, delegates assignments, and monitors performance of supervisors and staff in order to achieve department and organization's goals and objectives.
- Oversees and participates in the development and administration of the department budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary.
- Assures positive working relationships exist throughout the department(s) supervised, utilizing resources to monitor such - employee engagement surveys and department meetings. Involves staff in the planning process to attain valuable input, and to assure positive outcomes. Recognizes contribution of employees through frequent praise, utilization of Norton Healthcare programs, and through year-long department-based recognition/reward initiatives. Actively encourages and facilitates staff development.
- Ensures optimum service to the patient, families, visitors, and internal customers. Ensures positive progress with patient satisfaction goals and programs.
- Keeps abreast of The Joint Commission, Kentucky Department of Health, and other related federal and state regulations as well as professional standards. Maintains department in compliance with all Joint Commission and applicable county, state, and federal regulations.
Required:
- With Bachelor Degree: Three years management in housekeeping, janitorial, or environmental services
- Without Bachelor Degree: Seven years management in housekeeping, janitorial, or environmental services
- Three years management in a healthcare setting
- Master Degree See Experience
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