What are the responsibilities and job description for the Specialist, Collections position at Norton Rose Fulbright?
Job Description
We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.
The Collections Specialist is responsible for a high volume of correspondence to clients, updating relevant client status information in the firm database, and comprehensive accounts receivable portfolio review by partner for assigned offices.Additionally, the collection specialist will be available for ad-hoc accounts receivable assignments and projects as needed.
Additional responsibilities include but are not limited to :
Regularly communicate with lawyers regarding collection efforts and status of past due accounts
Work cooperatively and creatively with lawyers and administrative staff to collect past due accounts as effectively and timely as possible
Communicate directly with clients to obtain payment status, and / or resolve any issue that may require further research or communication with other firm departments
Collaborate with partners, lawyers, secretaries and other Revenue Management team members to share and or obtain relevant client information regarding payment of past due accounts
Audit important progress issues and / or problems and advise managerial staff
Analyze partner portfolios and internal financial reports by partner, office and client to review potential collection issues
Review and reconcile posted client payments, deductions and or application issues on a daily basis
Enter updated information in systems regarding payment related issues as communicated by client or billing partner
Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications :
Bachelors or Associate degree in Accounting or Finance preferred
Minimum three years of proven success in collections
Law firm or professional services experience a plus
Experience with SAP and / or Elite Enterprise a plus
Must have working knowledge of basic accounting principles
Strong attention to detail and proven ability to adapt to new systems quickly
Exceptional written and verbal communication skills
Proficient in MS Office products, including Excel and Word
Ability to respond calmly, efficiently, and effectively to clients and all levels of staff
Ability to quickly identify and analyze issues and problems; recommend and implement solutions; and respond effectively to inquiries
Ability to work discreetly with confidential information and situations
Must be able to work on several projects simultaneously
Must be energetic and self-motivated
Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.
In addition to the Firm's health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.
Norton Rose Fulbright US LLP is an Equal Opportunity / Affirmative Action Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us.hr@nortonrosefulbright.com . Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
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