What are the responsibilities and job description for the Cruise Director - Norwegian Cruise Line position at Norwegian Cruise Line?
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
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POSITION SUMMARY / ESSENTIAL FUNCTIONS
The Cruise Director is the leader of the Entertainment Department, managing diverse team members, impacting guest satisfaction using personality, talent, and language ability to communicate and entertain, from small to large social events and on the main stage.
Working with the General Manager and the onboard division heads, the Cruise Director is responsible for creating, developing, implementing, and supervising of all guest activities and entertainment onboard the ship. Must be able to incorporate company policies while encouraging and modeling a spirit of teamwork and harmony in the division. Cruise Director must also assist in promoting all revenue areas.
- This role is the division head for the Entertainment / Cruise Programs Department onboard the ship. All staff members in the Cruise Programs, Production / Theater, Musicians and Guest Entertainer divisions report directly and through Managers and Supervisors to him / her.
- He / she is directly responsible for the programming and scheduling of all the entertainment, recreational and social activities. He / she establishes and maintains the standard of the social environment onboard.
- He / she needs to effectively perform in the capacity of master of ceremonies, and to continually train his / her staff to improve their stage work and social capabilities.
- To control, monitor and justify all entries against his / her budget, with the assistance of the Assistant Cruise Director.
- He / she needs to providing feedback to all staff members / entertainers in terms of their overall job performance in a manner that promotes an atmosphere of teamwork and working toward the common goal of guest satisfaction.
- Responsible for the overall quality of "onboard" TV programming.
- He / she must be able to support and promote company policies and procedures while communicating the needs and concerns of his / her shipboard staff.
- Problem solving and conflict resolution fall under the direct responsibility of the Cruise Director following shipboard guidelines and under the direction of Senior Management.
- Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his / her position.
QUALIFICATIONS / REQUIREMENTS
EDUCATION
ATTRIBUTES
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE : NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY :
At a Glance : https : / / www.nclhltd.com / investors / company-information
Brand Overview : https : / / www.nclhltd.com / brands
Norwegian Cruise Line : www.ncl.com
Oceania Cruises : www.oceaniacruises.com
Regent Seven Seas Cruises : www.rssc.com
News Releases : https : / / www.nclhltd.com / investors / news-events
GET SOCIAL WITH US!
Facebook : https : / / www.facebook.com / NCLHCareersShipboard
LinkedIn : https : / / www.linkedin.com / company / norwegian-cruise-line
https : / / www.linkedin.com / company / oceania-cruises
https : / / www.linkedin.com / company / regent
Instagram : https : / / www.instagram.com / ncljobs /
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
