Office Manager - Norwich University

Fulfills the mission of Norwich University by providing administrative and financial support to the School of Nursing (SoN). Although some tasks are cyclical and routine, new and evolving programs and standards, and new initiatives require resilience, flexibility, and the ability to adapt to change.

This is a 40 hour per week and 52 weeks per year 1.0 FTE position.

Salary: $18.00/hour or more depending on experience.

Essential Functions

• Facilitates daily office functions to include:
  • Front desk coverage
  • Telephone and email communications to the office
  • Calendar management
  • Travel accommodations such as registration, lodging, and air travel
  • Scheduling meetings, coordinating necessary arrangements, preparing agendas, and collecting materials as needed, attending, and taking meeting minutes, and producing and distributing minutes to designated parties.
• Creates documents used in support of presentations.
• Supports and assists committees led by this office.
• Supports various projects as assigned.
• Plans, arranges support for, and executes events hosted by this office.
• Researches, compiles, and prepares reports as requested.
• Produces basic correspondence as assigned.
• Pays invoices.
• Reconciles purchasing and/or travel cards.
• Maintains office supplies inventory.
• Creates and maintains shared folders.
• Assists in the design, development, and upkeep of related MS Team sites.
• Supervises work study students.
• Processes hiring requisitions, hiring forms, and contracts as directed.
• Facilitates new employee onboarding.
• Assists in the preparation of budgets.
• Monitors budget and prepares financial reports as required.
• Creates and maintains efficient procedures for the office and recommends improvements related to external processes.
• Maintains confidential student records to include information about accommodations, progression notices, student billing, advising encounters.
• Maintains files for accreditation and compliance.
  • Collates and inputs program data for annual reporting for Boards of Nursing, CCNE, and AACN.
• Assists NU Admissions with scheduling prospective student campus visits with Nursing faculty.
• Inputs undergraduate faculty course assignments into Banner.

Other Functions

• Maintains confidentiality of sensitive or private information.
• Communicates with employees, students, and others in a respectful and clear manner.
• Serves on University committees, councils, workgroups, or other designated bodies as assigned.
• Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.
• Speaks, reads, and writes in English.
• Communicates by telephone, email, letter, in person, or other means or device.
• Performs other tasks as assigned by supervisor.

• High school graduate; Associate's Degree preferred
• At least 3 years of administrative and/or financial experience, preferably in higher education
• Understanding of HIPAA and FERPA both of which pertain to the confidentiality of records and the protection of personal information.
• Experience with event planning
• Able to prepare minutes, agendas, reports, charts, spreadsheets, and presentations.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, SharePoint, PowerPoint, and Teams); experience with Banner preferred.
• Able to sit, squat, reach, push, pull, and manipulate related equipment; lift 25 pounds; travel outdoors to various parts of the campus
• Able to work infrequent evening or weekend hours

Environmental Conditions

• Indoor work at a computer workstation.
• Low level of exposure to noise, dust, fumes, vibrations, and temperature changes.

Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at nuhr@norwich.edu for assistance.

All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.