Bilingual Customer Service Representative

Interview Process: Teams Interview and top candidates will be scheduled for a second round 

Ideal candidate:

• Experience in purchasing of raw material and finish goods in a manufacturing environment.
• Excellent communications skills (ability to communicate with external and internal clients)
• PowerBI tool knowledge preferred as well as deep understanding of using Microsoft Excel for analysis. 

Summary:

• The Supply Chain Specialist responsibilities include analyzing requirements and acting on timely procurement of raw materials and ensuring our suppliers are paid timely and/or timely planning and scheduling of finished goods products to meet demand.
• Using analytics this individual will provide insight towards improving supplier lead times, order quantities, and inventory management that results in working capital savings, cost reductions, and optimal scheduling.
• This role requires excellent communication skills and the ability to coordinate activities across functional areas as well as with vendors, carriers and plant personnel. Bottom line, we find a way to keep plants running efficiently and without interruption, so that we get the right material to the right place, at the right time.

Responsibilities:

• *PowerBI tool knowledge preferred as well as deep understanding of using Microsoft Excel for analysis. 
• *Hybrid role. 3 days onsite (Tuesday, Wednesday, Thursday), and other days as needed. Subject to change. 
• *Hours are a little flexible, i.e. 7:30am-4:30pm, 8am-5pm, 8:30am-5:30pm ET. Monday - Friday. 
• *Possibility to be hired on based on performance and if permanent roles open. End date is an estimation

Must Have:

• Ability to multitask
• Ability to work independently and with a team in a matrix environment
• Ability to work in fast pace environment
• Basic knowledge of Microsoft Office Products (Outlook, Word, Excel, PowerPoint)
• Critical Thinking
• Excellent communication skills
• Microsoft Excel
• Microsoft Outlook
• Supply Chain Knowledge

Nice to Have:

• 2-5 years’ experience in a sourcing, procurement, supply chain, customer service, or materials management role preferred
• Business Intelligence
• Payment Processing
• SAP