Office Manager

Description

JOB TITLE

Office Manager

REPORTS TO

Director of Operations (Medical Only)

Executive Director (Dental Only)

SUPERVISION EXERCISED

Clinic or department staff

FLSA

Exempt

SALARY RANGES

$50,000 - $90,000

JOB SUMMARY

The Office Manager performs clerical duties, supervises staff, and monitors operations to ensure efficient patient flow in a clinical setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

In addition to duties and responsibilities of a receptionist, an Office Manager:

• Maintains and coordinates appropriate staffing levels.
• Monitors, evaluates, and documents employee performance.
• Plans and conducts monthly and daily staff meetings.
• Reviews and authorizes employee timecards and time off requests.
• Reviews and authorizes supply requests.
• Analyzes business operations and recommends improvements for more efficient flow. 
• Trains clerical employees.
• Leads identified Quality Improvement projects within the office practice team as appropriate.
• Oversees facilities maintenance.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong communication, organizational, and interpersonal skills.
• Supervisory and team building skills.
• Ability to juggle multiple tasks and prioritize work.
• Skill in exercising initiative, judgment, discretion, and decision-making to achieve NOTCH objectives.
• Computer skills.
• Ability to function within a team environment to achieve stated objectives.

EDUCATION

High School Diploma or GED required

Associate’s degree in a secretarial science or health related field preferred

EXPERIENCE

• Five years experience in a clinical setting preferred
• Supervisory experience preferred

CERTIFICATE/LICENSE

N/A

PHYSICAL EMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust and focus.

The noise level in the work environment is usually moderate.

MACHINERY AND EQUIPMENT USED

Personal computer and printer, copier, typewriter, credit card machine, calculator, telephone, automobile, and facsimile machine

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All applicants made a conditional offer of employment must cooperate fully with background investigations.  All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.  This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Reviewed with employee by:

Manager’s Name:________________________________________Date:_______________

Received and accepted by:

Employee’s Name:_______________________________________Date:_______________

NOTCH is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong communication, organizational, and interpersonal skills
• Supervisory and team building skills
• Ability to juggle multiple tasks and prioritize work
• Skill in exercising initiative, judgment, discretion, and decision-making to achieve NOTCH objectives
• Computer skills
• Ability to function within a team environment to achieve stated objectives

EDUCATION

High School Diploma or GED required

Associates degree in a secretarial science or health related field preferred

EXPERIENCE

• Five years experience in a clinical setting preferred
• Supervisory experience preferred

PHYSICAL EMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accomodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust and focus.

The noise level in the work environment is usually moderate.

MACHINERY AND EQUIPMENT USED

Personal computer and printer, copier, typewriter, credit card machine, calculator, telephone, automobile, and facsimile machine

Salary : $50,000 - $90,000