What are the responsibilities and job description for the Guest Service Representative; Joy Creator; Crew Member position at Nothing Bundt Cakes?
Everyone is hiring, so why should I consider working at Nothing Bundt Cakes? If you're looking for a place where their priorities are (#1) Their People, (#2) A Mission/Purpose of Giving Back and (#3) Profit (the goal is to make money to invest in the first 2 priorities of people and purpose) then this might be a good place to consider. If you are looking for a place that believes more in the "WE" than the "ME" then you'll fit right in. Are you looking for a place that operates "normal" hours that allows you a life (Monday-Saturday 9am-7pm; Closed on Sundays) then consider joining our "bundt" family (aka Ohana).
We invite a very special kind of person to become part of our bakery family. We know that qualities like sincerity, warmth, hard work and a little humor will take you far when you're with the right people. Since opening our doors in March 2017, we've been able to donate over $500,000 worth of cake and financial donations to awesome West Michigan non-profit organizations.
Requirements
- Ability to Live Our Values - "Ohana" (Hawaiian for family), Deliver Excellence, Servant's Heart, Spirit of a Champion & Making Genuine Connections
- Past retail, restaurant and/or bakery experience preferred
- Possess a strong sense of teamwork
- Attention to detail is a must
- Ability to follow instructions
- Has integrity and takes initiative
- Works well under pressure
- Outgoing and friendly personality
- Multi-tasking ability
- Strong sales ability
- Strong sense of urgency
- Genuine care for others’ needs
- Ability to work off-site events and assist with marketing
Responsibilities
- Abide by all bakery policies and procedures
- Assist other departments when necessary
- Introduce walk-in guests to the bakery and products using a Guest Tour
- Suggest creative solutions to guests with walk-in orders
- Suggest the purchase of add-ons and retail to make the product a complete experience
- Assist phone-in guests with their orders
- Give cake presentations while performing quality control tests
- Operate and balance the POS with accuracy and efficiency
- Keep samples available during operating hours
- Have current and complete knowledge of prices, products and promotions
- Keep retail area clean, swept and neatly merchandised throughout the day
- Dust all retail surfaces at least twice per week, including counter tops and POS stations
- Ability to support crafting department
- Track inventory
Job Types: Part-time, Full-time
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Shift:
- 8 hour shift
- Day shift
- Morning shift
- Saturday and Sunday availability
Ability to commute/relocate:
- Grand Rapids, MI 49512: Reliably commute or planning to relocate before starting work (Required)
Pay: $12.00 - $15.00 per hour
Expected hours: 20 – 30 per week
Ability to Commute:
- Grand Rapids, MI 49512 (Required)
Ability to Relocate:
- Grand Rapids, MI 49512: Relocate before starting work (Required)
Work Location: In person
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Grand Rapids, MI 49512 (Required)
Ability to Relocate:
- Grand Rapids, MI 49512: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15
