Salon Receptionist/Assistant

Company Description

We are seeking a highly organized and friendly Salon Receptionist who will be responsible for maintaining the smooth operation of the salon. The ideal candidate will handle a variety of administrative tasks, including answering phone calls, scheduling appointments, managing client inquiries, and ensuring the salon is clean, organized, and welcoming for all clients.

Key Responsibilities:

• Reception & Customer Service:
• Greet clients in a friendly and professional manner upon arrival.
• Answer incoming calls and respond to client inquiries regarding services, availability, and pricing.
• Schedule appointments and manage booking system to ensure an efficient workflow.
• Provide general information to clients regarding services, policies, and promotions.
• Reach out to prospective clients or candidates for salon services and appointments.
• Administrative Duties:
• Maintain an organized filing system for client records and appointment schedules.
• Handle check-ins/check-outs, process payments, and manage any billing inquiries.
• Assist with the preparation of daily/weekly/monthly reports and inventory management.
• Ensure the salon’s phone lines are managed and messages are relayed efficiently to the appropriate staff.
• Opening and Closing Responsibilities:
• Open the salon at the start of the day and close at the end of the day.
• Ensure all security procedures are followed when opening and closing the shop.
• Prepare the salon for the day, including setting up workstations and ensuring that supplies are stocked.
• Lock up the salon at night and ensure all systems are properly shut down.
• Cleaning and Organizing:
• Maintain cleanliness and organization throughout the salon, including reception area, waiting room, and restrooms.
• Perform routine cleaning tasks (vacuuming, dusting, wiping down surfaces, etc.) to keep the space tidy and inviting.
• Ensure that all equipment and tools are sanitized and ready for use by the team.
• Regularly check and restock supplies, ensuring the salon is fully equipped for daily operations.

Qualifications:

• Proven experience in a customer service or receptionist role, ideally within a salon or spa setting.
• Strong communication skills, both in person and on the phone.
• Attention to detail and strong organizational skills.
• Ability to manage time effectively and work independently.
• Basic knowledge of office software (e.g., scheduling software, MS Office).

Physical Requirements:

• Ability to stand for extended periods of time.
• Must be able to lift up to 25 pounds occasionally.
• Comfortable working in a fast-paced, client-focused environment.

Schedule:

• Full-time
• Flexible hours, including evenings and weekends as needed.

Role Description

This is a full-time on-site Receptionist role located in North Richland Hills, TX at NouN Salon. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and providing exceptional customer service on a day-to-day basis.

Qualifications

• Phone Etiquette, Communication, and Customer Service skills
• Receptionist Duties and Clerical Skills
• Excellent interpersonal and organizational skills
• Ability to multitask and work effectively in a fast-paced environment
• Experience in a similar role is a plus
• High school diploma or equivalent

Employment Type

Full-time

Job Type: Full-time

Pay: From $17.00 per hour

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Commute:

• North Richland Hills, TX 76180 (Required)

Ability to Relocate:

• North Richland Hills, TX 76180: Relocate before starting work (Required)

Work Location: In person

Salary : $17