What are the responsibilities and job description for the Warehouse and Food Bank Coordinator position at Nourish Pierce County?
Warehouse and Food Bank Coordinator
About Nourish Pierce County:
Nourish Pierce County is a nonprofit organization providing food and emergency service referrals to people in need since 1973. Our mission is to provide nutritious food and support services to people in need with compassion, dignity, and respect. With six food bank locations and an award-winning mobile food bank that serves fifteen additional sites, Nourish serves tens of thousands of individuals totaling more than hundreds of thousands of visits each year. With the assistance from hundreds of volunteers, our goal is to provide each person or family with enough food to make three nutritious meals a day for three days. All Nourish food banks operate on a self-serve model, allowing clients to select the foods that best meet their family’s needs. Clients are asked to limit their visits to once a week, but no one in need is turned away. For more information on Nourish Pierce County please visit:
Nourish Pierce County is an “At-Will” employer.
For more information on Nourish Pierce County please visit: www.nourishpc.org
Position Title: Warehouse and Food Bank Coordinator
Reports to: Food Bank Manager
Status: Full Time – Non-Exempt
Salary Range: $21 - $25 Depending on Experience
Benefits: Employee medical, dental, vision, EAP, and 3% matching SIMPLE IRA for full-time employees. Generous vacation and sick leave.
Job description
Purpose: This position is responsible for all phases of food bank operations involved in the acquisition, maintenance, and distribution of food to customers in coordination with the Food Bank Manager. Ensures a compassionate and warm-welcoming environment for customers and provides a positive working environment for volunteers. Demonstrates effective leadership and good public relations skills and the ability to use computer technology. Primary responsibilities include organization of all the incoming and outgoing food.
Essential Duties and Responsibilities
Primary Duties:
- Maintain a respectful, friendly, and cooperative environment where all are treated with compassion, dignity, and respect.
- Manage relationships with assigned local food outlets, grocers, and other food distributors.
- Create a clean and safe environment by following food and operations safety guidelines.
- Ensure safety, maintenance and cleanliness of site including all food bank equipment and appliances.
- Ensure grocery rescue and other local pick-ups are complete and in compliance with contract or donation guidelines. Provide additional back-up for all food pick-ups as needed.
- Operate a forklift to unload incoming food donations including weighing and recording all donated food, ensuring accurate database management. Sort and store all incoming food as applicable to food safety and FEFO standards.
- Maintain and ensure that the food bank, vehicles, exterior areas, parking lots and restrooms meet or exceed sanitary and safety guidelines/regulations. Close and secure facility at end of shift as needed.
- Regularly operate warehouse equipment including forklifts, walkie stackers, and pallet jacks.
- Regularly drive Nourish vehicles, including box trucks, as needed.
In coordination with the Food Bank Manager:
- Train, manage, and supervise volunteers on the safe and proper use of equipment, food bank operations, and proper food handling techniques.
- Create, manage, and run all necessary repacking operations with Food Bank volunteers ensuring a FIFO (first in first out) process is used.
- Ensure that all volunteers are qualified, signed up for shifts, and checked into shift on volunteer database system.
- Handle all customer interactions with respect and dignity.
Administrative Duties:
- In coordination with the Food Bank Manager, maintain inventory of all food and adhere to appropriate contract compliance, including monthly reporting
- Create and maintain temperature logs for freezers and refrigerators. Record & post temperatures as applicable to all food safety standards.
- Record and maintain confidentiality and accuracy of client & volunteer database as needed.
- Attend and participate in internal and external meetings, conferences and trainings as assigned.
Other Duties as Assigned
Nourish Pierce County employees may be assigned tasks and duties outside of their ordinary responsibilities from time to time and are expected to comply with requests to perform other duties as assigned. These duties may include performing tasks at various Nourish Pierce County sites as assigned.
Competencies:
Essential Competencies
- Must be able to perform basic math skills.
- Must be able to read, write and communicate orally in English.
- To Drive Nourish Vehicles
- Must have a valid Washington State Driver’s license.
- Must have a clean Motor Vehicle Record.
- Must be able to pass pre-employment and periodic drug screening.
- Must be able to bend, stoop, sit and lift overhead.
- Ability to interact and effectively communicate effectively with a broad and diverse audience including staff, volunteers, clients and vendors.
- Demonstrated success in working collaboratively as part of a team.
- Demonstrated computer and mobile phone literacy required, including text messaging; ability to make and receive telephone calls; ability to use the Internet to search and obtain information; sending and receiving email via browser or MS Outlook, using MS Teams.
- Must be able to provide accurate and timely written or verbal information when requested by phone, over email, or as part of regular reporting requirements.
- Must be able to provide accurate information.
Position Specific Competencies
- The ability to work in a warehouse setting using inventory control methods ensuring FEFO (first expired, first out) is used.
- Knowledge of food bank operations preferred.
- Ability to manage incoming food donations, volunteers, and back end of food bank operations simultaneously
Physical Requirements
- Must be able to work independently.
- Some weekend and evening work may be required.
- Must be able to lift up to 50 pounds on a repeated basis.
- Must be able to sit or stand for four or five hours at a time.
- Must be able to communicate detailed information clearly in person, in writing, by phone, and by email.
Preferred Education, Skills and Experience
- Forklift experience or certification preferred
- Ability to successfully pass a Washington State Patrol Background Check
- Must be able to pass pre-employment and periodic drug screen, (required for all driving positions)
- Current food handler’s permit or within 2 weeks of hire.
Equal Opportunity Employer Statement
Nourish Pierce County is an equal opportunity employer and service provider and does not discriminate on the basis of race, color, sex, age, religion, creed, disability, national origin, political affiliation, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Health considerations
All staff, volunteers and clients may be required by employer to wear protective masks and be fully vaccinated and boosted as per Nourish Pierce County guidelines.
Salary : $21 - $25