What are the responsibilities and job description for the Automotive Assistant Service Advisor position at Nourse Automotive Group?
Automotive Assistant Service Advisor/Service Writer (Chillicothe, OH):
The role of an Automotive Assistant Service Advisor is to greet customers promptly when they enter the service area, obtain their information and report all vehicle symptoms as described by the customer. This position also requires the employee to recommend needed maintenance based on age, mileage and history of the vehicle and complete an accurate estimate of cost for labor and parts.
Applicants should be good with time management skills and have a proven track record of achieving or over-achieving goals. This position will require outstanding communication skills, as this job demands that customers be updated frequently with the progress of their vehicle. This employee will also verify that the final invoice reconciles with the work performed on the repair order and explain all completed work and charges to customers. Constant contact with customers will require applicants to have a professional work ethic, a great attitude and high-energy personality, and superior customer service skills.
What We Offer:
- Competitive Pay
- Full-time hours
- Health, Dental, Vision and Life Insurances
- 401K Offered
- Equal Opportunity Employer
Requirements:
- Valid Driver's license and an insurable driving record
- Minimum 1 year experience in an automotive role is required
- Dealertrack and X-Time System experience is preferred, but is not required
- Toyota, Nissan, Honda or Ford/ Lincoln experience is a plus!
- Customer Service focused mentality
- High volume mentality, ability to work well in a fast-paced and diverse environment
- Positive, outgoing attitude
- Excellent verbal communication skills; must speak clearly and professionally
- Must have a professional appearance
- Ability to work in a structured environment and adhere to attendance policy and schedule requirements which include evenings and weekends
- Ability to maintain high levels of professionalism, teamwork, organization, and customer service
About Nourse Chillicothe Automall
Nourse Chillicothe Automall is a family-owned auto dealership with over 30-years of experience in automotive sales, service and customer satisfaction in the area. Located conveniently in Chillicothe, Ohio, Nourse Chillicothe Automall is a short drive from Washington Court House, Jackson, Circleville, and Portsmouth. Apply below for an opportunity to be a part of our team!
We are an equal opportunity employer and prohibit discrimination or harassment without regard to regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
