What are the responsibilities and job description for the Medical Front Office - Office Assistant position at NovaCare Rehabilitation?
Overview
Position: Medical Font Office - Office Assistant
Location: Hunt Valley, MD
Schedule: Tuesdays (3pm-7pm)
Compensation: Starting at $15/hr pending experience
At NovaCare we believe in delivering an excellent patient experience - starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.
Responsibilities
- Answer and direct telephone calls and schedule and coordinate patient appointments
- Obtain and verify patient information in order to maintain accurate patient files, electronic medical records (EMR) and billing system information.
- Prepare patient intake forms prior to appointments to ensure timely service.
- Provide excellent customer service meeting and greeting patients, family members, and visitors and answer any questions or offer assistance as needed
- Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
- Ensuring compliance with healthcare regulations and company policies
- Assist Patient Service Specialist with faxing and filing as needed
- Maintain inventory and stock new inventory
- Keep all linens and restroom products fully stocked
- Maintain disinfectant spray bottles for gym for patients and members
Qualifications
Minimum:
- High School Diploma or GED
- 1 year of Front Desk Experience
- Health care experience
Preferred:
- 1 Year of Scheduling Experience
- 1 Year of Medical Office Experience
- Customer Service Experience
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Salary : $15
