What are the responsibilities and job description for the HR Operations and Benefit Specialist - Hybrid position at NOVAE LLC?
Novae is seeking a detail-oriented and proactive HR Operations and Benefits Specialist to join our dynamic Human Resources team. The ideal candidate will play a crucial role and have oversight for managing Novae’s employee benefits program, standardization of policies and procedures, while ensuring that the company's benefits and compensation programs are consistently administered in compliance with company policies and government regulations (ERISA, COBRA, ACA).
Primary Responsibilities:
- Trusted Partner – Act as a liaison between the organization and all third-party benefit providers including. Act as escalation contact for employees and the HR team for benefit related inquiries.
- Employee Benefits and Wellness Programs - Administer and manage comprehensive employee benefits programs, including health insurance, wellness programs, and other company-sponsored benefits.
- Retirement Plan - Manage 401(k) benefit offering. Regularly audit accuracy of employee contributions, employer matches, loan payments / amortizations, and highly compensated records. Act as 5500 Audit point person, obtaining data from Payroll Manager as needed.
- Annual Benefits Enrollment - Manage annual benefits enrollment: orchestrate information sessions, draft employee communications, answer questions, verify accuracy of information in and test the enrollment system, and transmit enrollment data to vendors or administrators.
- Communication and Change Management - Develop employee facing benefits communications and personally counsel employees on benefits related education, personal coverage issues and being a responsible healthcare consumer. Support company training programs as necessary. Foster open door culture to address employee inquiries and concerns, ensuring prompt and appropriate action and documentation.
- Data Integrity and Reporting - Prepare and maintain comprehensive benefits reports for management; Analyze benefits utilization. Maintain and ensure the accuracy of employee records related to benefits plan participation, premiums, and contributions.
- Onboarding and offboarding – Support new hire benefits orientation and onboarding processes
- Leave Management - Manage leave process for all leaves (FMLA, medical, and military) of absence, ensuring proper documentation is obtained and distributed, as well as coordination of repayment of premiums.
- Regulatory Filings and Compliance - Manage all regulatory filing requirements and ensure compliance of all benefit plans including notices. Ensure the confidentiality of employees’ protected health information (PHI), handle breaches in compliance with the law should one occur.
- HR Operational Projects - Assist in the implementation and maintenance of HR policies and procedures. Support reorganizations and acquisitions work.
Assist in other areas and perform other duties, as needed. (This is not intended to be a comprehensive list of activities, duties, or responsibilities required for this job.) Foster open door culture to address employee inquiries and concerns, ensuring prompt and appropriate action and documentation.
Qualifications and Requirements
- Bachelor's Degree in Business, Human Resources, or a related field or equivalent demonstrated skills and abilities.
- 5 years of work experience in Human Resources
- 1 year working or support benefits or leave management
- Strong interpersonal skills and ability to demonstrate empathy, effective oral and written communication skills
- Ability to multi-task and handle large volume of detail work accurately and efficiently while meeting deadlines
- Understands Federal and State employment laws, investigation skills, HR technical knowledge in EEO, AA, FMLA, ADA, unemployment, worker’s compensation, immigration, payroll, HIPAA, and safety.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with a proven ability to collaborate with a team.
- Excellent analytical and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
Novae LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Novae LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.