Patient Services Representative

Job Summary:
We are seeking Patient Service Representative to join our healthcare team. In this role you will greet patients, files registration, covers telephones, manages and reconciles daily cash, and maintains an orderly flow of patients through the practice management system

Duties:

• Places monthly supply orders.
• Performs daily balancing (proofing / posting). Takes deposit to bank as needed.
• Recognizes patient distress and takes action as necessary.
• Greets patients and ensures that the sign-in process is completed. Informs patients of the approximate wait time and explains elongated waiting periods.
• Verifies patient insurance eligibility via telephone, fax, or Internet, collects co-payments. Also corrects information in patient demographics and changes with insurance carriers.
• Cleans counters, empties trash, and cleans waiting room, and up-front area.
• Refers patients to the billing department for assistance after researched by center.
• Copies patient medical records and sends them out when requested.

Skills:
- Strong knowledge of anatomy and medical terminology
- Familiarity with medical office procedures and documentation
- Excellent patient care skills, including compassion, empathy, and attention to detail
- Strong communication skills to effectively interact with patients, families, and healthcare team members

Requirements:

• High School diploma or equivalent
• Computer skills
• Basic medical terminology
• Healthcare Provider CPR certification
• Trained in OSHA/HIPAA compliance
• Willing to work 12 hour shifts and weekends
• Willing to work at other centers as needed
• Effective verbal and written communication skills
• Ability to reflect our mission, vision, and values through actions and conduct.

We offer competitive pay rates based on experience along with a comprehensive benefits package that includes medical insurance, paid time off, retirement plans, and opportunities for career advancement.

If you are a dedicated PSR looking for an opportunity to make a difference in the lives of patients, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and qualifications.

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Urgent Care

Schedule:

• Day shift
• Evening shift
• Extended hours
• Holidays

Ability to Commute:

• Columbia, SC 29205 (Required)

Ability to Relocate:

• Columbia, SC 29205: Relocate before starting work (Required)

Work Location: In person

Salary : $13 - $17