What are the responsibilities and job description for the Director of Patient Access - Ophthalmology and Optometry position at Novaris Search?
Location: East Coast, US
Company: Fast-Growing Ophthalmology & Optometry Group
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About Us: Join a leading group in the eye care industry, dedicated to enhancing patient experiences and access to exceptional ophthalmic services.
Key Responsibilities:
- Oversee all aspects of patient access operations to ensure seamless entry to services.
- Develop strategies to improve patient flow and reduce wait times.
- Collaborate with clinical and administrative teams to optimize scheduling.
- Implement best practices for patient engagement and communication.
- Monitor performance metrics to enhance quality and efficiency.
- Lead, mentor, and train a team of access coordinators and support staff.
- Ensure compliance with regulatory standards and organizational policies.
- Utilize data analytics to drive decision-making and process improvements.
Qualifications:
- Bachelorโs degree in Healthcare Administration, Business, or related field (Masterโs preferred).
- 5 years of experience in patient access or healthcare operations.
- Proven leadership skills and experience managing teams.
- Strong understanding of ophthalmology and optometry services.
- Excellent communication and interpersonal skills.
- Proficiency in healthcare software and electronic medical records (EMR).
