What are the responsibilities and job description for the Computer Technician position at Novatech Systems LLC?
Junior Level
We are looking for a junior level qualified Computer Technician to install, maintain and repair computers and networks. This person needs to have attention to detail, dress professionally and have good customer service skills. The job will require a mix of visiting customers onsite to service physical computer equipment as well as over the phone troubleshooting over a remote connection. Training will be provided on the job. A certification required or equivalent education.
Responsibilities
- Set up hardware and install and configure software and drivers
- Communicate with customers and troubleshoot day to day issues
- Manage security options and software in computers and networks to maintain privacy and protection from attacks
- Perform regular upgrades to ensure systems remains updated
- Troubleshoot system failures or bugs and provide solutions to restore functionality
- Arrange maintenance sessions to discover and mend inefficiencies
- Keep records of repairs and fixes for future reference
- Offer timely technical support and teach users how to utilize computers correctly
- Basic Office 365 Admin Knowledge
- Basic understanding of networking & network security
- Basic understanding of IAAS, SAAS & PAAS
- Onsite services for customers (must have/maintain good driving record)
Skills
- Excellent Communication Skills
- Customer Service-Centric
- Good Typing Skills
- Eager to learn
- Education in the field
- Good deductive skills
- BSc/BA in Computer Science, engineering or relevant field
- Relevant certifications (e.g. CompTIA A ) will be an advantage
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Benefits:
- Dental insurance
- Life insurance
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Multiple locations
Salary : $30,000 - $40,000