What are the responsibilities and job description for the Branch Manager position at NPA WorldWide?
Job description : We are hiring a Branch Manager for our client in Lorton, VA. As a Branch Manager, you will oversee safety, quality control, and operational efficiency while managing office and field teams, coordinating sales efforts, processing work orders, resolving financial issues, and driving departmental growth and customer satisfaction. This is a direct-hire opportunity.Shift InformationHours may vary depending on business needsGeneral RequirementsProficient in Microsoft Outlook, Word, Excel, and scheduling toolsStrong writing skills with attention to detailExceptional organizational abilitiesHigh level of self-confidence and professionalismSelf-motivated with a strong work ethicFluent in English; Spanish proficiency is a plusExtensive roofing knowledge, including BUR, shingles, tile, single-ply, metal, and waterproofing techniques / productsWorking knowledge of trusses, lightweight concrete deck systems, and roofing-related AC workWork in a fast-paced setting, managing multiple tasks while ensuring quality is never compromisedApply technical expertise to analyze and solve problems within established systems and guidelinesEssential FunctionsEnsure a safe working environment for crews, subcontractors, and all personnel on-siteMaintain and enhance quality control standards to meet company expectationsLead, motivate, and manage office and field employees, including interviewing, hiring, training, and supporting professional growthCollaborate with the sales team to coordinate efforts and provide necessary support for team successOversee the setup, processing, and invoicing of work orders to ensure efficiency and accuracyReview aging reports and promptly resolve any outstanding issuesDrive departmental growth to meet quarterly targets set by the General ManagerContinuously improve quality control measures and enhance customer satisfactionWork closely with Department Heads and Service Managers across multiple branches to ensure alignment and operational efficiencyPhysical DemandsProlonged standing for extended periodsFrequent use of ladders, scaffolds, and stairwaysClimbing, lifting, balancing, walking, and handling materials regularlyEngaging core and lower back muscles for sustained physical effort without fatigueAbility to see fine details at close rangeRepetitive movements, including bending, twisting, kneeling, crouching, stooping, and crawlingRegularly lifting and carrying items weighing up to 50 poundsWork EnvironmentExposure to extreme temperatures, ranging from below 32F to above 90FWorking in environments with very bright or inadequate lightingFrequent exposure to loud noise levels that may be distracting or uncomfortablePotential contact with contaminants, hazardous materials, or equipmentStrict adherence to safety procedures due to the serious consequences of mistakesPossible exposure to minor burns, cuts, bites, or stingsWorking at heights or in potentially hazardous conditions Qualifications : Education and ExperienceHigh school diploma required; college degree preferred10 years in the roofing industry30-Hour OSHA Construction Card, First Aid / CPR, and Bloodborne Pathogen Training Why is This a Great Opportunity : Benefits Package401k matchingLife insuranceHealth insuranceDental insuranceVision insurancePaid time off
