What are the responsibilities and job description for the Field Tech Svc Technician (Temp 12 month assignment) position at NPAA?
NPAC Field Technical Service (FTS) is the primary NPAC support resource for our customer’s automotive manufacturing paint, plastics, pretreatment, and E Coat departments; and provides significant support to NPAC Sales, Technical, and Operations staff. NPAC FTS works full time in our customer’s manufacturing facilities, is responsible for working collaboratively with all NPAC and customer departments as technical advisors and product advocates, and must be able to identify and provide reliable solutions for commercial and technical issues to assure customer satisfaction. NPAC FTS II are highly experienced with supplied materials and associated customer process, are capable of troubleshooting product and process problems; and are able to perform any FTS work related to support of their customer(s).
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Essential Responsibilities/Duties
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Additional Responsibilities/Duties Facilitate communication and collaboration between NPAC departments and between NPAC and Customer manufacturing facility staff. Achieve or exceed ‘can troubleshoot’ training level for all processes and test methods needed to support assigned customer(s). |
Education: High School Diploma/GED
Experience: 3 years of field service experience; Hazardous material training.
Specific Skills
• Operational execution
• Excellent oral and written communication
• Technical knowledge of materials, processes, and equipment used in our customer’s automotive paint and plastics departments
• Participate in problem solving activity and generation of A3 or 5P
• Excellent MS Excel ability
• Knowledge of, and commitment to, 6S
• Attention to detail
• Critical thinking
• Effective time management
Working Conditions
Customer manufacturing facility
Office in customer manufacturing facility
Physical demands: standing, walking, sitting for extended periods; ascending and descending stairs; visual acuity to prepare and analyze data and figures, reading, transcribing, defect inspection, evaluating color of supplied paint products and titration color change; infrequent lifting and carrying of up to 50lbs
Travel may be required
Nippon Paint Automotive Americas Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
