What are the responsibilities and job description for the ServiceNow Software Engineer position at NR Consulting?
Title : ServiceNow Software Engineer
Location : Cincinnati, Ohio 45227
Type : Contract
Duration : Long Term
Job Summary :
We are looking for a highly skilled ServiceNow Discovery Specialist to join our team.
This role will focus on the development, optimization, and maintenance of ServiceNow Discovery, including Service Mapping and integration with IT service management processes.
The successful candidate will collaborate across IT teams to enhance and automate business processes using ServiceNow, ensuring alignment with best practices and the Agile framework.
Qualifications :
Expertise in ServiceNow Discovery, Service Mapping, and CMDB management.
Strong understanding of network protocols such as SNMP, WMI, SSH.
Solid understanding of Agile frameworks and ceremonies.
bility to work in a fast-paced, collaborative environment.
Familiarity with ServiceNow's advanced features such as CMDB, Service Mapping, and automated discovery tools.
Excellent communication and interpersonal skills.
Strong analytical, troubleshooting, and problem-solving skills.
Responsibilities :
Expertise in ServiceNow Discovery, including Service Mapping, features and functionality
Creates and maintains custom patterns, probes, and sensors to accommodate internal discovery requirements.
Understanding of network protocols (e.g., SNMP, WMI, SSH)
Knowledge of CMDB structure and data relationships
bility to align discovery data with IT service management processes
Participates in platform upgrade planning, testing, and validation.
Strong analytical and problem-solving abilities
Participate in the design, development, and implementation of enhancements of Service-now instances.
Document system and application architectures and maintain the Service-Now platform for Enterprise Information Systems (EIS).
Solid understanding of Agile Framework and ceremonies (e.g., Standups, review, refinement)
Design, develop, optimize, and enhance Service-now application software to deliver solutions that automate and audit business processes.
Solid understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control release management and deployment.
Understanding of network protocols, including SNMP, WMI, and SSH.
bility to align discovery data with IT service management processes.
Strong analytical and problem-solving abilities to troubleshoot issues and provide innovative solutions.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a ServiceNow Software Engineer?
Sign up to receive alerts about other jobs on the ServiceNow Software Engineer career path by checking the boxes next to the positions that interest you.
