What are the responsibilities and job description for the Quality Assurance Coordinator position at NSI?
Job Title : Quality Assurance Coordinator
Location : Encino, CA (hybrid role)
Reports to : Director of Quality
Job Type : Full-time
Company Overview :
NSI is a leading supplier in the natural and sustainable food industry, committed to delivering high-quality, environmentally-friendly products to leading retailers in North America. We are dedicated to sustainability, innovation, and excellence in everything we do.
Position Overview :
The role of Quality Assurance Coordinator will consist of coordinating the Quality Assurance functions within the established legal guidelines and internal standards to ensure the production of the highest quality products in the safest and most efficient manner. As a QA Coordinator, you will monitor the Hazard Analysis Critical Control Points (HACCP) program and Food Safety program of our multiple manufacturing facilities.
Reporting directly to the Director of Quality, you will also be responsible for developing specifications, managing document control, and resolving non-conformance issues.
Key Responsibilities :
- Reports directly to the Director of Quality
- Coordinates quality by developing specifications, carrying out sampling and testing plans, documenting results; verifying products meet specification and; managing products placed on hold.
- Document control : Verifies documentation compliance with suppliers and contract manufacturers.
- Organizes all testing with internal and third-party labs. This requires having great relationships with production facilities, production managers, external labs, and consultants.
- Conducts research on food safety, sensory quality, compliance and regulation
- Works closely with other departments to assist in resolving non-conformances, ensure procedures are followed, and being a driving factor in preventing recurrence of non-conformances.
- Handles customer complaints in a timely and professional manner.
- Collaborates with production facilities and ensures NSI Standards are clearly communicated and followed.
- Reviews labels (Reference Daily Intake, proofs) and label transitions (new regulations, certifiers, NFP)
- Manages retain sample process
Qualifications :
Work environment :
What We Offer :
NSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
