Office Coordinator

NSL Seamless Gutters is a trusted provider of high-quality gutter installation and maintenance services. We take pride in delivering excellent customer service and top-tier craftsmanship to homeowners and businesses. As our company continues to grow, we are looking for an organized and friendly Office Coordinator to be the first point of contact for our customers and provide essential administrative support to our team.

Job Summary

The Office Coordinator will manage incoming calls, schedule jobs, coordinate changes or updates with the project manager, handle invoicing and accounts receivable, assist with paperwork, and help with shop organization as needed. This role is essential in ensuring smooth daily operations and excellent customer service.

Key Responsibilities

Customer Service & Scheduling:

• Answer and direct phone calls in a professional and friendly manner.
• Be the first point of contact for customers, answering inquiries, intaking new customers, and providing information about our services.
• Schedule installation and service appointments, coordinating with customers and the project manager.
• Confirm appointments, send reminders, and follow up on completed jobs.

Administrative & Financial Tasks:

• Process invoices and accounts receivable, ensuring timely payments and accurate records.
• Assist with basic bookkeeping tasks related to customer payments.
• Maintain organized records of jobs, client communication, and project details.
• Handle miscellaneous paperwork, including permits, job forms, and contracts.

Coordination & Shop Organization:

• Communicate daily with the project manager and installation team to ensure smooth scheduling and workflow.
• Assist with maintaining an organized shop and office, including ordering supplies and managing inventory of materials as needed.
• Help streamline office processes and improve efficiency where possible.

Qualifications & Skills:

• Previous experience as a receptionist or office administrator, preferably in a construction, home services, or trades-related field.
• Strong communication and customer service skills—must be friendly, professional, and detail-oriented.
• Experience with scheduling and coordinating service appointments.
• Familiarity with invoicing, accounts receivable, and basic bookkeeping.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with CRM or scheduling software is a plus.
• Ability to multitask, stay organized, and work independently in a fast-paced environment.
• Ability to adapt and assist with various office and shop-related tasks as needed.

Compensation:

• Hourly wage beginning at $20 - $24 per hour based on experience. Opportunities for advancement after trial period.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Schedule:

• Day shift

Experience:

• Office: 2 years (Preferred)
• Project scheduling: 1 year (Preferred)

Ability to Commute:

• Kalispell, MT 59901 (Preferred)

Work Location: In person

Salary : $20 - $24