Lead Storage and Backup Engineer

Terms of Employment

• W2 Contract, 12 months (Possible Extension)

• This position is hybrid, with Tuesday - Thursday in office.

• Candidates must be local to Joilet, IL or Owings Mills, MD.

• There is a 24x7 on-call rotation every four-to-five weeks.

• This is a typical Monday-Friday, first shift schedule.

Responsibilities

• Analyze complex hardware and software issues associated with storage related technologies, including Netapp, Dell/EMC SAN, Azure Netapp Files and Fiber Channel Switch management.

• Analyze complex hardware and software issues associated with complex storage platforms including EMC, NetApp, and others.

• Configure and maintain Dell EMC Data domain and Veritas Netbackup.

• Maintain and monitor Wintel, Linux and VMware platform health and performance from a storage perspective.

• Maintain storage inventory information to ensure accuracy of configuration management database.

• Run Scrum calls and work with individuals located across the globe.

• Support the production release management system for documenting, planning, and implementing IT changes.

• Plan, coordinate, communicate and implement security patching activities for Linux server platforms.

• Refine and automate regular processes, track issues, and document changes.

• Assist in racking and stacking of storage devices in the data centers.

• Provide 24x7 support and participate in on-call rotation for critical production systems.

• Perform scheduled maintenance and support release deployment activities after hours.

• Provide technical expertise and/or solution delivery support for maintaining performance and reliability of server solutions.

• Maintain and enhance engagement with business and IT partners to sustain service levels and high availability of server compute services.

• Build and maintain knowledge of new technologies or technology opportunities for on-prem and Cloud based services.

• Assist in coordinating and implementing planned infrastructure changes for business and/or IT clients.

• Ensure proper implementation of technology both within the production and the development environments.

• Meet set SLAs and automation targets.

• Look for ways to automate processes to allow more efficient use of resources.

Required Skills & Experience

• 9 years of experience in IT engineering/administration with a heavy focus in storage technologies and operations.

• Proven experience in NetApp engineering.

• Proven experience in Dell/EMC SAN engineering.

• Proven experience in Veritas Netbackup engineering.

• Proven experience using Ansible for automation.

• Experience working in an Azure (preferred), Oracle Cloud Infrastructure (OCI), and/or AWS cloud environment.

• Ability to lift up to 25 lbs. to rack servers with assistance and use of server lifts as needed.

• Ability to work a 24/7 on-call rotation.

• Able to effectively communicate highly technical information in non-technical terminology.

• Understanding of change management principles associated with sustaining high availability of systems and preventing change related incidents due to human performance factors.

Preferred Skills & Experience

• Experience with Windows Server 2016-2022, HPE ProLiant Hardware, Oracle Enterprise Linux, Solaris, Exadata hardware.

• Zerto experience.

• ServiceNow experience.

• Certifications such as Azure Administrator, Oracle Cloud Administrator, VMware, EMC, and Red Hat Enterprise Linux Server.

• Demonstrated ability with knowledge in current versions of VMware hypervisor technology.