What are the responsibilities and job description for the IT Support position at NTELogic?
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong understanding of network administration and the ability to troubleshoot various IT issues effectively. The IT Support professional will play a crucial role in ensuring the smooth operation of our technology infrastructure. Support service is provided remotely and at client sites.
- Responsibilities
- Provide technical support to end-users for hardware, software, and network-related issues.
- Install hardware and software.
- Troubleshoot and resolve problems with operating systems, applications, and network connectivity.
- Manage user accounts and permissions through Active Directory.
- Monitor and maintain Windows Server environments to ensure optimal performance.
- Assist with the configuration and management of Group Policy Objects (GPO).
- Analyze system performance and recommend improvements as necessary.
- Maintain documentation of IT processes, procedures, and user guides.
- Collaborate with other IT team members to implement new technologies and upgrades.
- Skills
- Proficiency in network administration, including TCP / IP protocols and DNS management.
- Strong technical support skills with experience in troubleshooting Windows operating systems.
- Familiarity with Windows Server environments and Active Directory management.
- Ability to analyze system issues and provide effective solutions.
- Excellent communication skills to assist users with varying levels of technical expertise.
- Strong problem-solving abilities and attention to detail.
- Weekdays
Join our team as an IT Support professional where you can leverage your skills in a dynamic environment while contributing to the success of our organization.
Job Type : Part-time
Pay : $22.00 - $25.00 per hour
Expected hours : No more than 20 per week
Schedule :Work Location : On the road
J-18808-Ljbffr
Salary : $22 - $25