What are the responsibilities and job description for the Network Engineer Operations (m/f/d) position at NTS Netzwerk Telekom Service AG?
You would like to put your skills to work in a modern and future oriented IT company? As a dedicated and communicative personality who is enthusiastic about the developments of the latest technologies, you approach tasks actively and solution-oriented. Taking responsibility comes naturally to you. Also, you are a team player – then you fit perfectly into the world of NTS!
Responsibilities
Responsibilities
- Operation of network and security solutions for our international customer in the beverage industry
- 2nd and 3rd level onsite and remote support for IT network & security solutions
- Executions of network configuration, design changes and maintenance activities
- Escalation management towards manufacturers and customers
- Operate change requests and tickets
- Analysis and rectification of faulty reports
- Professional knowledge of routing & switching (LAN, WAN, VPN, network analysis tools)
- Multiple years of experience with wireless and security products (e.g. Cisco, Palo Alto & Meraki)
- Expertise in Voice & Collaboration (Cisco Callmanager, Cisco Expressway, WebEx Teams)
- Analytical skills to troubleshoot technical problems
- Excellent English language skills (basic German skills are big plus)
- Creativity in solution development and consistency in problem solving
- Solution-oriented thinking and acting
- Willingness to work occasional weekends, after hours, and holidays
- Participation in on call rotation
- Willingness to learn and enjoy new technologies
- Good organizational skills and solid team player
- Excellent verbal, written, and communication skills
- Full coverage of medical, dental and vision insurance
- 25 days of paid holidays per year
- Continuous internal and external training possibilities
- Option to work partly from home (where applicable)
- Start your technical expert career in an internationally oriented company
- Exciting projects in a highly professional team
- Innovative working atmosphere with short communication lines
- An attractive salary reflecting skills, competencies, and potential
- A people-oriented company focusing on independent work & self-initiative