What are the responsibilities and job description for the Service Management Team Lead position at NTT DATA Services?
N TT Data is a leading provider of digital and AI infrastructure. We are currently seeking a Feld Service Manager to join our team in Whippany, New Jersey.
About the Role
This role will involve providing direct supervision to a large team of operational, production, sales, service or administrative team members. The successful candidate will work closely with the leadership team to achieve business objectives and support business process improvements.
Key Responsibilities
- Provides direct supervision to a large team of operational, production, sales, service or administrative team members
- Sets and communicates clear expectations for work outcomes
- Regularly coaches and mentors team members
- Ensures team achieves specific performance metrics
Requirements
To be successful in this role, you will require:
- Minimum 5 years managerial/leadership experience
- Minimum 5 years of negotiation skills
- Minimum 5 years of desktop administration experience
About NTT DATA Services
We have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.
