What are the responsibilities and job description for the Application Technical Specialist (Help Desk-Call Center) position at NTT DATA?
Application Technical Specialist (Help Desk-Call Center)
Location: Smithfield, RI (onsite requirements)
Pay Rate: $16.99 per hour
Start Date: 5/12/2025
Shift: M-F 8:00-8:00 pm (8 hour shifts assigned)
Employment Type: Long Term Contract /Not a Direct Hire
A minimum of 1 year strong troubleshooting skills coupled with diagnostic, and problem solving skills
A Minimum of a High School Diploma or GED required
Must have working knowledge of Word, Excel, and Access Understanding of Intermediate/Expert technical terminology.
NTT DATA is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Location: Smithfield, RI (onsite requirements)
Pay Rate: $16.99 per hour
Start Date: 5/12/2025
Shift: M-F 8:00-8:00 pm (8 hour shifts assigned)
Employment Type: Long Term Contract /Not a Direct Hire
- Provide call center based technical support to store locations, vendors and staff.
- Serve as first level for troubleshooting of issues encountered in stores.
- Assure implementation-based protocols are met.
- Render assistance for equipment troubleshooting and ensure deployment process adherence.
- Update Database regarding resolution of issues and techs progress
A minimum of 1 year strong troubleshooting skills coupled with diagnostic, and problem solving skills
A Minimum of a High School Diploma or GED required
Must have working knowledge of Word, Excel, and Access Understanding of Intermediate/Expert technical terminology.
NTT DATA is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Salary : $17
