What are the responsibilities and job description for the Business Analysis-Process Consultant position at NTT DATA?
Company Overview: Req ID: 318363 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Analysis-Process Consultant to join our team in Sacramento, California (US-CA), United States (US).
Job Description: Customer Experience Lead: Mandatory Requirements Proposed staff must have four (4) years of FTE experience in one or more of the following areas: Business process modeling/mapping, authoring service design, and developing customer experience programs Proposed staff possess a bachelor's degree. Proposed staff must have four (4) years of FTE experience supporting a multi-tier service desk Proposed staff must have four (4) years of FTE experience using business intelligence tools such as Power BI or equivalent. Desirable Requirements Proposed staff has a minimum of one (1) year of FTE experience creating training documents and facilitating training sessions with team members and/or end users. Proposed staff has a minimum of one (1) year of FTE experience managing user training and help desk functions.
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About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this role is (HOURLY 80 TO 83). Actual compensation will depend on several factors, including the candidate's relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
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