What are the responsibilities and job description for the Networking Technical Services Systems Integration Specialist position at NTT DATA?
Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients.
What you'll be doing
Key Responsibilities :
- Conducting LAN surveys to assess network infrastructure and identify areas for improvement.
- Performing wireless site surveys, including passive and APOS (Access Point on a Stick) surveys, to ensure optimal wireless coverage and performance.
- Executing rack and stack activities, including the physical installation of network equipment in data centers or server rooms.
- Configuring and troubleshooting network devices such as routers, switches, and firewalls.
- Providing on-site support for network deployment and maintenance, ensuring minimal downtime and optimal performance.
- Documenting network configurations, changes, and troubleshooting steps for future reference.
- Interacts with clients on site and remote to meet complex requirements of a solution.
- Escalates unresolved problems and issues to the relevant third parties.
- Responds to escalated client requests.
- Escalates complex problems to the relevant third parties.
- Writes reports and proposals and completes and maintains project documentation.
- Assists with the documentation of standard operating procedures relating to installations and fixes.
- Acts as coach and mentor to more junior Implementation Engineers and Technicians.
- Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
- Included in higher complexity design work, with input to the design expected.
- Expected to take ownership of relevant technologies according to domain or specialization.
- Performs any other related task as required.
Knowledge and Attributes :
Academic Qualification and Certifications :
Required Experience :
Must live within 30 miles of a major hub / international airport.
For this role, the ideal candidate will reside in Washington DC, New York / New Jersey, or Boston, MA.
Workplace type : Remote Working
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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