Demo

Project Manager

NTY Windows
Reno, NV Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/1/2025

Job Opportunity: Project Manager

  • Location: Reno, NV
  • Pay Range: $60,000 - $70,000 (excluding incentive pay)

About the Role:

We are seeking a highly organized and customer-focused Project Manager with a strong background in service-oriented roles that require high-touch customer interactions. The ideal candidate is detail-oriented, proactive, and capable of managing multiple responsibilities in a fast-paced environment.

Experience & Qualifications:

  • 5 years as a Project Manager or similar role
  • Strong customer communication skills
  • Highly organized with keen attention to detail
  • Experience in the window, door, or construction industry preferred
  • Mobile—able to visit job sites to engage with customers, installers, and suppliers
  • Basic hands-on experience with drywall patching, caulking, and minor repairs is a plus

A company truck will be provided, and this position offers a salaried structure with commission potential.

Key Responsibilities:

  • Project Monitoring: Oversee project timelines, materials, and labor to ensure all requirements are met.
  • Customer Communication: Provide updates, resolve issues, and coordinate scheduling through text, phone, email, and chat.
  • Technology Utilization: Master tools such as HubFlo to optimize processes and enhance customer satisfaction.
  • Customer Follow-Up: Conduct post-installation check-ins to ensure quality and satisfaction. Address any necessary rework, reorders, or service/warranty needs.
  • Installer Payments: Process payments to installers upon project completion.
  • Site Visits: Perform on-site visits as needed, including basic service tasks (e.g., replacing a sash, minor drywall patching, caulking, and touch-ups), customer engagement, delivering materials, and installing yard signs.
  • Supply Management: Oversee the ordering and inventory of necessary materials such as caulk, foam, and trim.
  • Warehouse Support: Assist with warehouse operations, including unloading trailers and organizing supplies.

Incentive Pay Structure:

To encourage high performance, we offer incentive-based pay focused on key metrics such as:

  • Securing 5-star customer reviews
  • Maintaining a low rework percentage (Kratos under 30%)
  • Timely scheduling and project completion
  • Upselling opportunities (commission-based)

Incentives are designed for fast payouts (e.g., weekly) to keep performance-driven goals top of mind.

If you are a proactive, detail-oriented Project Manager with hands-on experience and a passion for delivering exceptional service, we’d love to hear from you!

Apply today!

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Compensation Package:

  • Bonus opportunities
  • Performance bonus

Work Location: In person

Salary : $60,000 - $70,000

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