Director Order to Cash

NuCO2 is the nation’s leading provider of certified beverage grade carbon dioxide and draught beer grade nitrogen, providing continuous service to more than 150,000 customer locations and carbonating millions of beverages every day. With nearly 1,200 employees in over 150 locations across the United States, we believe using the finest ingredients is essential to serving the best beverages. Safety is our top priority and NuCO2 is defined by it. We provide a best-in-class safety program, and our safety equipment complies with national and international safety standards.

Summary:

The Director of Order to Cash (OTC) is an analytical and process-driven leader responsible for overseeing all functions and end-to-end process from order management to cash application and reporting. The role requires the successful candidate to work closely and collaboratively with a cross-function of leadership in Sales and Services, Operations, Customer Experience, Accounting, Information Technology and Business Intelligence. This is a leadership position reporting to the VP, Finance.

Responsibilities:

• Direct oversight and responsibility for the complete OTC function, including but not limited to order management, customer invoicing/billing, billing resolution, accounts receivable and the day-to-day cash application activities including unapplied cash, fostering a culture of accountability and excellence.
• Lead, develop, and guide a diverse team of 30 direct and indirect staff. Establish annual goals and meet or thrive to exceed commitments.
• Oversee and actively participate in the OTC month-end close processes to support the accounting team’s month-end close schedule and guidelines.
• Partner with operations, sales and services, sales and customer support teams and accounting to ensure orders, billing and cash are processed correctly, timely and meet all compliance and processing requirements.
• Lead and support the monthly, quarterly and year-end SOX audit requirements.
• Implement best practices and drive continuous improvements and training to gain efficiencies and improve productivity while adhering to company policies.
• Ensure an effective compliance and governance environment and monitor progress, risks/issues, barriers, and create applicable mitigation strategies.
• A key member of the finance team, will engage in transformation efforts by identifying enhancements, garnering support, aligning stakeholders, drafting requirements, and overseeing change management.
• Regularly publish insightful key performance indicator dashboards including volumes, accuracy, rework, and compliance. Share insights on business trends, challenges, and opportunities for improvement.
• Build and develop trusting relationships with various business partners and engage key stakeholders in regular communication.

Qualifications:

• Bachelor’s degree in accounting or comparable relevant industry experience, CPA desired
• Minimum 10 years in Treasury, Cash Management, Accounts Receivable with strong evidence of process improvement in Order to Cash.
• JD Edwards (JDE) and Electronic Data Interchange (EDI) experiences are critical.
• Excellent Excel, PowerPoint skills with strong presentation proficiency
• Strong executive presence with proven ability to manage cross-functional initiatives.
• Data driven with proven success leveraging data and analytics to inform and shape policy, procedures and decisions.
• Exceptional written and verbal communication skills.
• Leadership capacity to resolve complex problems in cross-functional environment.
• Strong organization and time management skills with the ability to thrive in a fast-paced, customer-focused collaborative environment.
• Ability to work well independently, in a team environment, and with hybrid employees.
• Ability to coach and mentor team members.
• Strong sense of ownership and urgency and extremely detail oriented.
• Follow outlined policies and procedures, make recommendations for and implement process changes.
• Ability to travel up to 10% of time (as required)

Education

• Bachelors or better in Accounting

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)