What are the responsibilities and job description for the Customer Service Supervisor I position at Nucor Corporation?
Job Details
Division : Nucor Rebar Fabrication South Central
Location : Dallas, TX, United States
Other Available Locations : N / A
Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.
Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.
Basic Job Functions :
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.
Basic Function :
Primary lead for managing the timely collections of receivables for a sizeable portfolio of projects and customers in an assigned region of Nucor Rebar Fabrication.
Your Responsibilities :
- Develop and implement a proactive process for managing the timely collections of receivables for assigned branch locations, which may be located in more than one state, in strict accordance with contractual payment terms.
- Prepare reports for management on a weekly, bi-weekly, and / or monthly basis tracking all current and overdue balances.
- Schedule and facilitate regular meetings and virtual calls with branch teammates to discuss overdue accounts, to identify and resolve issues associated with delinquent accounts, and to develop as needed strategies for prompt resolution of overdue accounts.
- Coordinate with the legal department on the enforcement of contractual, statutory, and other remedies available in order to resolve collections-related matters.
- Proactively work with customers to develop and maintain positive, collaborative approaches to ensure receipt of timely payments.
- Prepare and execute progress payment lien waivers.
- Closely monitor applicable statutory lien and bond notice deadlines.
- Prepare monthly Texas statutory lien and bond notices for applicable invoices.
- Monitor all lien and bond claim filing deadlines to provide ample notice for filing claims.
- Build positive, collaborative commercial relationships with customers and branch personnel.
- Maintain strict confidentiality of customer accounts and corporate financial and other data.
- Perform other tasks and projects as assigned by supervisor.
Minimum Qualifications :
Preferred Qualifications :
Nucor is an Equal Opportunity / Affirmative Action Employer - M / F / Disabled / Vets - and a drug - free workplace
