What are the responsibilities and job description for the Accounts Receivable Administrator I position at Nucor Rebar Fabrication Southeast?
Job Details
Division: Nucor Rebar Fabrication Southeast
Location: Benson, NC, United States
Other Available Locations: North Carolina; South Carolina
Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.
Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.
Basic Job Functions:
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.
Note: This position will be located out of one of the following NRF Branch locations: Lumberton, NC; Benson, NC; Catawba, SC. Hired candidate is expected to live within commuting distance of one of these branches.
JOB PURPOSE
Work with a variety of our internal Administrative, Contracts, Sales, and other Branch personnel, along with Nucor Rebar Fabrication Customers to identify, manage and collect delinquent rebar supply and placement accounts.
DUTIES AND RESPONSIBILITIES
- Run aging reports on a routine basis on assigned territories and branches and work closely and collaboratively with other Nucor Rebar Fabrication departments, staff, branches, and colleagues to identify and monitor past due accounts.
- Proactively research customer accounts and project-related issues to provide job recap summaries to branch personnel and accounting.
- Contact customers with delinquent accounts via phone and email to collect outstanding debts.
- Track deadlines for payments and the expiration of statutory and contractual rights.
- Foster and maintain positive and collaborative relationships with customers.
- Schedule and facilitate a monthly video conference call with assigned territories to discuss delinquent customer accounts.
- Create and maintain detailed customer notes documenting all customer and branch communications.
- Enter new customers into corporate customer database and update as necessary.
- Assist with the processing and management of new customer applications for credit.
- Log in all payments received on a daily basis and coordinate proper allocation of customer payments.
- Process credit card payments, account credits, and customer refunds.
- Generate clear, concise, professional correspondence with customers and branches.
- Provide backup and support to department colleagues as needed.
- Perform special projects as assigned.
- Maintain strict confidentiality of customer accounts and corporate financial and other data.
Minimum Qualifications:
- Associates in Business OR equivalent work experience in related field.
- Previous commercial credit/collection experience.
Preferred Qualifications:
- Familiarity with construction industry requisition process is desirable but not required.
SELECTION CRITERIA
- Must have the ability to review and interpret purchase orders and other related contract documents.
- Must be able to multi-task as well as handle difficult situations in a professional manner.
- Strong negotiation, oral, analytical and problem-solving skills are a must.
- Must be detail-oriented, diligent and able to work well in a fast-paced environment.
- Excellent computer skills needed
- Proficient in Microsoft Excel and Word.
SPECIAL DEMANDS
- Overtime may be required
- This is full-time in-office position: there are no remote work options.
Nucor is an Equal Opportunity/Affirmative Action Employer – M/F/Disabled/Vets – and a drug – free workplace
