Office Manager

Nuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.

We collaborate to provide innovative solutions for more than 1,800 customers in over 72 countries. Our customers include many of the world’s top financial institutions, corporations and government departments, all major global regulatory agencies, leading security and law enforcement agencies, and all tier-one advisory firms and litigation support vendors.

About the Role:

As a Workplace Experience Manager (Office Manager) you will play a pivotal role in shaping the work environment to be a thriving and positive space for all employees. You will provide high-level administrative support to regional leaders, ensuring smooth day-to-day operations and efficient communication within the executive office. From managing daily facilities operations to orchestrating engaging events, you will contribute to a workplace culture that fosters collaboration, innovation, and employee well-being.

Location:

This role will be 4 days a week onsite in our Pittsburgh office, 1 day remote flexibility. Our office hours when onsite are 9am - 5.30pm. There may be times that your presence will be needed in the office earlier and prior notice will be given.

Key Responsibilities:

Reception:

• Manage the reception area to provide a warm and professional welcome to visitors and guests.
• Coordinate visitor access, sign-ins, and pass distribution for a seamless experience.

Office Management:

• Oversee day-to-day operations, including office supplies, equipment maintenance, mail, and cleanliness.
• Assist with new hire set up ensuring proper building access, distro lists, assigned desk, tour of our office on their first day. Provide support and resources to help new hires integrate into the company culture.
• Coordinate catering, kitchen and office supplies, restocking, vendor delivery and management.
• Make sure office and kitchen equipment is operational, service contracts renewed as necessary.
• Expense processing and invoice coordination for office spend.
• Collecting Equipment from Terminated Employees. Utilize “Hello Retriever” and ship boxes to terminated employees for returns and processing. Timing: as needed.

Social/Wellbeing Events and Coordination:

• Plan, coordinate and execute on social, well-being, team-building activities, workshops, celebrations, and updates (in person virtual) initiatives to enhance employee satisfaction and workplace culture.
• Coordinate social groups and activities across multiple office locations.
• Active participant in driving Vibe Tribe event, activities and communications
• Collaborate with department heads to understand their team's needs and preferences for events.

Health & Safety Coordination:

• Ensure compliance with health and safety regulations, conducting regular risk assessments.
• Coordinate emergency response plans and drills, keeping employees informed and prepared.

Technology Integration:

• Informed about the latest office technologies and recommend solutions for improved efficiency.
• Collaborate with the IT department to address technology-related issues in the office.

Global Team Collaboration:

• In partnership with the People & Culture Team, support global office experience collaboration to build a great employee experience through a meaningful employee engagement events.
• Coordinate with other regional office experience coordinators to align on initiatives, meetings, and events to foster engagement and consistency.
• Support ELT and employee travel as needed when visiting local offices
• Collaborate with People, IT, Marketing, Finance, and other relevant departments to ensure alignment of regional office operations with company policies and goals.

Skills, Knowledge and Expertise:

• Ability to handle multiple tasks and priorities, executing with excellence at all times
• Ability to be 4 days a week onsite.
• Strong problem-solving skills (research, independent thinking, decision making, good judgment)
• Attention to detail to deliver high quality output
• Positive attitude, approachability, high ethics, integrity and confidentiality.
• A willingness to find a balance between best practice and a pragmatic approach, along with a desire to challenge the status quo and try new things.
• Confident team player, also able to work under own initiative.
• Ability to work well under pressure, emotionaly resilient and intelligence in the face of competing demands and conflict.
• Demonstrated analytical and critical thinking skills
• Commitment to work collaboratively & cross functionally in a global, matrixed structure.
• Previous experience working across varied time zones
• Experience with confidential information
• Knowledge and expertise in Health and Safety compliance
• Proven experience in an HR/Office Management team in an office environment

Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.

https://www.nuix.com/

As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.

Nuix Vision

Finding Truth in a Digital World.

Nuix Mission Statement

Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.

Nuix Values

• TAKE OWNERSHIP
• RESILIENT
• UNAFRAID
• TEAM NUIX
• HERO OUR CUSTOMERS

We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.