What are the responsibilities and job description for the Office Administrator position at NuLife Institute?
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We are searching for TOP TALENT!
NuLife Institute is Miami's premier medical facility for Functional, Integrative Medicine and Age Management. It is the only facility of its kind to provide personalized non-surgical age reversing treatment plans custom-tailored to your body, using your very own Internal Blueprint™.
We are searching for a driven and customer service oriented Office Administrator to process medical treatment programs to help drive our patient retention and practice operations success.
This role will be a hybrid role in the future with working from locations and home once candidate is able to work autonomous.
Essential Functions
The primary responsibility of the Medical Practice Administrator is:
ROLE RESPONSIBILITIES
Retirement Plan
We are searching for TOP TALENT!
NuLife Institute is Miami's premier medical facility for Functional, Integrative Medicine and Age Management. It is the only facility of its kind to provide personalized non-surgical age reversing treatment plans custom-tailored to your body, using your very own Internal Blueprint™.
We are searching for a driven and customer service oriented Office Administrator to process medical treatment programs to help drive our patient retention and practice operations success.
This role will be a hybrid role in the future with working from locations and home once candidate is able to work autonomous.
Essential Functions
The primary responsibility of the Medical Practice Administrator is:
- Process medical treatment programs within our EMR
- Strong math and communication skills
- Process payments
- Ensure compliance with State and Federal regulations and company policies and procedures that ensure the safety, security and privacy of the staff and its customers
- Individual provides support and guidance to staff in processing medical programs efficiently and effectively
ROLE RESPONSIBILITIES
- Oversee all the administrative functions with a comprehensive understanding of how each function affects the financial health of the company
- Manage patient scheduling system, payment processing software, medical records, billing and collection, data entry and processing
- Promoting excellent customer service to ensure patient satisfaction from team members, including troubleshooting challenges, and if necessary, developing processes to circumvent possible recurrences
- Ability to perform other duties as assigned
- Management Experience, minimum 5 years (preferred)
- Previous Medical Office Management Experience (preferred)
- General Computer knowledge and Experience (Word, Excel, Salesforce (CRM) , Electronic Medical Records, etc.)
- Business and financial experiential knowledge required
- Bachelor's degree in healthcare or related field. (preferred)
- Experiential knowledge of the patient centered model of care delivery (*required)
- Strong leadership and organizational skills are imperative.
- Customer Service Oriented background
- Ability to be self-directed and a self-starter
- Highly strategic, creative and process oriented
- Proficient in Workflow implementation and self-auditing reviews of current systems
- Strong coaching and leadership skills to drive performance and efficiency
- Practical knowledge and experience in working with patient management software to optimize operations
- Knowledge of HIPAA OSHA, and other federal, state, and local regulations
- Knowledge of maintaining medical supplies for medical office
- Ability to communicate professionally with Medical Team, Administrative Team, distributors/supplies, Pharmacy Representatives, patients and guests
Retirement Plan
- 401(k) [Matching]
- Medical
- Dental
- Vision