Patient Care Coordinator

Job description

Patient  Care Coordinator

Nurocoach

Job Summary :

The Patient Coordinator is responsible for the coordination of patient care activities. We are looking for a candidate with a STRONG focus on providing exceptional front desk customer service. As a mental health practice, the manner in which our patients are greeted- in person and on the phone - is paramount. In fact, hospitality experience is preferred (but not required).

Essential Job Functions :

• Perform duties related to patient care under the direct supervision of clinical management.
• Responsible for coordinating and maintaining accurate patient records in accordance with EMR guidelines.
• Responsible for coordinating and maintaining accurate electronic medical record in accordance with EMR guidelines.
• Responsible for answering the phones, verifying patient insurance and collecting copays.
• Responsible for checking patient's in and out and rescheduling appointments.
• Can assist with taking and recording vital signs, including blood pressure, temperature, and pulse.
• Can assist healthcare providers with patient examinations and treatments when needed.
• Responsible for ensuring compliance with all federal, state, and local regulations, as applicable.
• Responsible for ensuring compliance with all company policies, procedures, and regulatory requirements.
• Responsible for performing other duties as assigned.
• Performs other duties as assigned.

Requirements :

• High School Diploma or GED preferred; or equivalent experience preferred.
• Must possess a valid driver’s license, good driving record, and be willing to use personal vehicle on business occasions.

Compensation based on experience and education level.

Job Types : Full-time, Part-time

Pay : $16.00 - $20.00 per hour

Expected hours : 40 per week

Benefits :
• 401(k)
• Health insurance
• Paid time off
• Paid Holidays

Schedule :

• Monday to Friday

Application Question(s) :

• Have you ever worked in a hospitality setting, where customer service was a top priority?

Experience :

• Medical office : 1 year (Required)

Work Location : In person

Salary : $16 - $20