What are the responsibilities and job description for the Medical Support Assistant (MSA) position at NURSE SALUTE LLC?
About Us:
Nurse Salute LLC is a mission-driven staffing agency led by a board-certified Nurse Practitioner. We are proud to support the Indian Health Service (IHS) at Alberquerque Area Jicarilla Service Unit providing exceptional non-clinical healthcare support. If you're passionate about administrative excellence and patient-focused service, we welcome your application!
Position Overview:
We are hiring Medical Support Assistants (MSAs) to provide front-line administrative support to patients and healthcare providers. You will play a critical role in ensuring a smooth and professional experience for patients as they schedule appointments, check in for services, and manage their medical information.
Responsibilities:
- Greet and check-in patients in a courteous and professional manner
- Schedule, confirm, and reschedule medical appointments
- Answer telephones and relay messages appropriately
- Update and maintain electronic health records (EHR)
- Verify insurance and patient information
- Retrieve and file medical records as needed
- Provide general clerical support to healthcare providers
- Protect patient confidentiality in accordance with HIPAA guidelines
Requirements:
- High school diploma or equivalent (required)
- 1 year experience in a healthcare or medical office setting
- Strong communication and customer service skills
- Familiarity with EHR systems (e.g., RPMS, Cerner, Epic, or similar)
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Ability to pass background check, drug screening, and credential verification
- CPR/BLS certification preferred
Schedule:
- Monday–Friday
- 8:00 AM – 4:30 PM (standard clinic hours)
Why Join Nurse Salute LLC?
- Competitive hourly pay
- Positive and inclusive work culture
- Dedicated recruiter and support team
- Opportunity to support underserved communities
Job Types: Full-time, Contract
Pay: $16.01 - $18.37 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $18
