Demo

Market Account Manager

NurseDash
Cleveland, OH Remote Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 5/8/2025

About NurseDash

NurseDash is an on-demand healthcare platform that matches healthcare workers with great facilities. We deliver value to both our contracted facilities as well as our clinicians by offering freedom, flexibility, and accessibility. Our team has successfully launched in multiple markets and is looking to bring on a great teammate to help expand and grow our company.

Our Core Values

As stewards of a community of thousands of healthcare professionals and healthcare providing facilities, our corporate team at NurseDash believes embodying the following values starts with us. These are what the community we are creating stands for.

  • Accountability
  • Reliability
  • Tenacity
  • Transparency
  • Problem-Solving
  • Passion

About the Role

The Account Manager will be responsible for managing and developing client relationships in assigned market(s), ensuring the seamless execution of all client campaigns and projects, and delivering against Market Account Management goals. The successful candidate will be a proactive problem-solver, detail-oriented, and have exceptional communication skills.

Responsibilities

  • Be the face of NurseDash to our facility clients in designated market by building strong relationships through exceptional customer service and timely communication
  • Manages and grows our facility relationships to achieve and surpass targets while ensuring retention and customer satisfaction
  • Executes account management tactics (weekly client outreach, site visits, etc.) and playbook (e.g., QBRs, client planning, client tiering, customer satisfaction, etc.)
  • Works collaboratively and cross departmentally to ensure that supply and demand dynamics are in balance in market; and to ensure customer feedback is shared to be built into our platform
  • Business development with potential clients in new markets or regions
  • Monitor client performance and provide regular updates to clients (savings reports, etc.)
  • Conduct research and analysis to support the development of client strategies
  • Attend client meetings and participate in client presentations as needed
  • Stay up-to-date with industry trends and provide insights and recommendations to clients and internal teams

Requirements

  • Bachelor's degree in business, management or related field.
  • 2-5 years of experience in account management, sales, customer service, or related fields.
  • Excellent communication, organization, and time management skills.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
  • Flexibility to work outside of regular business hours as necessary
  • Proficient in Google Suite and other remote work tools; CRM familiarity
  • Willingness to travel within the assigned region
  • Must be located in greater Houston area; role is remote but some in person with clients

Benefits

  • Work remotely
  • Medical, Dental, and Vision (Available to US team members only)
  • 401k Matching (Available to US team members only)
  • Opportunity to work with a global team

INT1

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Market Account Manager?

Sign up to receive alerts about other jobs on the Market Account Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$103,275 - $152,386
Income Estimation: 
$133,333 - $194,768
Income Estimation: 
$130,351 - $192,268
Income Estimation: 
$168,526 - $245,699
Income Estimation: 
$78,252 - $113,319
Income Estimation: 
$168,296 - $226,155
Income Estimation: 
$103,275 - $152,386
Income Estimation: 
$103,275 - $152,386
Income Estimation: 
$133,333 - $194,768
Income Estimation: 
$104,545 - $161,038
Income Estimation: 
$130,351 - $192,268
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at NurseDash

NurseDash
Hired Organization Address San Antonio, TX Contractor
Are you a RN with behavioral unit experience looking to pick up flexible shifts that provide work-life balance and the f...
NurseDash
Hired Organization Address San Antonio, TX Contractor
Registered Nurse (RN) Emergency Room Are you a Registered Nurse (RN) with emergency room experience in search of better ...
NurseDash
Hired Organization Address Houston, TX Full Time
About NurseDash NurseDash is an on-demand healthcare platform that matches healthcare workers with available per diem sh...
NurseDash
Hired Organization Address Dallas, TX Full Time
Are you an RN with at least 2 years of Neonatal Intensive Care Unit (NICU) experience looking for more freedom, a better...

Not the job you're looking for? Here are some other Market Account Manager jobs in the Cleveland, OH area that may be a better fit.

Senior Account Executive

HKM Direct Market Communications, Cleveland, OH

Market Manager

The N2 Company, Cleveland, OH

AI Assistant is available now!

Feel free to start your new journey!