What are the responsibilities and job description for the Customer Service Representative – Remote position at Nurshq Services LLC's?
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Resolve issues and provide product/service information.
- Process orders, returns, and refunds.
- Maintain a high level of professionalism in all interactions.
- Document interactions in the CRM system.
Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Familiarity with CRM systems is a plus.
