Student Salon + Spa Manager

Student Salon Spa Manager

Student Salon Spa Manager - The purpose of this position is to improve the Institute’s student and guest experiences by managing the day-to-day operations of the Guest Care area with a primary focus on identifying business opportunities and ensuring guest care is above expectations.

DO WHAT YOU LOVE, LOVE WHAT YOU DO
Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher

Qualifications:

• High school diploma or GED equivalent, Bachelor’s degree a plus
• Minimum of 5 years continuous retail or customer service experience in a salon or spa required; experience in supervising and training staff highly preferred
• Excellent interpersonal, communication, and presentation skills
• Ability to work a flexible schedule, including evenings and weekends as needed

Responsibilities:
 

• Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors
• Provide ongoing recognition, support, and motivation for Guest Care team members and students
• Serve as a role model by exemplifying professionalism, integrity, and positivity while adhering to company policy and procedures
• Help maintain a cohesive, cooperative work environment through team building and motivation
• Manage day-to-day operations of the school
• Interview, hire and train guest care team in procedure, policy, and school flow
• Schedule team to ensure adequate coverage for the school's needs
• Resolve customer complaints and challenges and provide solutions for team disputes
• Assist in guest care initiatives around developing coaching materials to drive sales
• Other duties as assigned

Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401-(k)/matching
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
-Tuition Reimbursement
-Employee Discount
-Referral program
-Professional Development Assistance

Compensation:
- Rate based on experience
- Paid Bi-weekly

Job Type: Full-time