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Administrative Assistant to Enrollment Department

Nurtury
Boston, MA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

General Summary :

Reporting directly to the Director of Enrollment, the Administrative Assistant provides confidential administrative supports to the Enrollment Department where needed. This includes tasks specifically related to family enrollment and departmental compliance.

Essential Functions :

  • Assist families with registering for the state's Child Care Financial Assistance waitlist system for future childcare enrollment, while actively monitoring the waitlist to enroll families as program vacancies become available.
  • Gather and process necessary documentation for initial enrollment authorizations, reauthorizations, and updated enrollment forms to ensure program files remain current.
  • Keep department files organized and up to date with all required documentation.
  • Answer phone calls, respond to inquiries, take messages, and relay information as needed.
  • Manage all aspects of parent fee collection and billing.
  • Support the department with compliance audits as needed.
  • Perform other related duties as assigned to support departmental needs.

Knowledge, Skills and Abilities required to Perform the Essential Functions :

  • Some college level education and / or 1 to 3 years of related experience, preferably in a non-profit setting
  • Bilingual (English / Spanish) recommended.
  • Strong oral and written communication skills
  • Excellent organizational and multitasking skills
  • Exceptional interpersonal and customer service skills
  • Ability to thrive in a fast-paced environment while managing large caseloads efficiently.
  • Computer efficiency :
  • MS Office, internet / e-mail

  • virtual meeting systems
  • Social media and web-based platforms.
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