What are the responsibilities and job description for the Treasury Management Coordinator position at Nusenda Brand?
Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.
As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!
Thank you for your interest in joining the Nusenda team!
We are currently seeking a Treasury Management Coordinator to join our organization. As a Treasury Management Coordinator at Nusenda Credit Union, you will be the first point of contact to support Treasury Management business members perform maintenance on commercial deposit accounts. Every day, you will be responsible for initial setting up all Business Online Banking members and users. You'll collaborate with internal departments to smoothly and efficiently onboard new client relationships. You'll handle incoming calls and emails in support of the Business Internet Banking platform to resolve issues through the process from receipt of work to resolution and closure. You'll be responsible for tracking outstanding documents and follow-up to finalize the account opening or updating process.
To thrive in this role, you should have three to five years of similar or related experience and an Associate's Degree in Business Administration or related field or equivalent professional experience. This position is one part clerical and one part member-service. This might be the role for you if you enjoy work requiring interpersonal communication, member service, and problem-solving.
Key Skills and Experience:
- Knowledge of Treasury Management services, commercial deposit offerings, back-office operation functions, business financial products, regulations, policies, and procedures.
- Working knowledge of the NACHA rules and regulations.
- Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
- Effectively communicate with internal and external customers appropriately via in-person, email, etc.
- Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.
- Must be knowledgeable in Microsoft Office and all internal systems as affiliated with the department.
- Ability to adapt quickly to change and proactively communicate.
Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
