What are the responsibilities and job description for the Care Coordinator position at Nuvia Dental Implant Center?
$20-$23
Do you have a passion for a positive patient experience? The Care Coordinator will put the patient's needs first and have a positive attitude. This onsite position is located in a beautiful high-tech state of the art clinic in Alexandria, VA. Your job at the front desk, is to be a positive light for patients who have the courage to invest in themselves to change their lives. If you have a strong sense of empathy and a commitment to being a team player, then we want to talk to you.
Come Join our amazing team at Nuvia Dental Implant Center, where we provide dental implants to patients, literally changing their lives. We continually raise the bar of the Dental Implant Patient Experience by using technology, systems, and hiring incredible people. We'd love to show you why our teams love working here!
This Care Coordinator role comes with a starting range of $20 - $23 per hour and this opportunity would include eligibility for our full range of benefits that include health, dental, vision, parental leave, employer contributions to 401K, PTO, holiday pay, and more!
Responsibilities:
- Cultivating the patient experience
- Appt flow management
- Account management and billing
- Collecting and processing payments
- General administration for the center
- Gather patient reviews
Qualifications:
- Collaborate and contribute to the team
- Connect with each patient, show compassion and understanding
- Positively represent Nuvia, live the core values
- Background in Medical/Dental is helpful but we will train the right candidate
- Be proactive and provide solutions for patients
- Quickly pick up on new tasks, ask questions when needed
- High level of maturity and emotional IQ
Essential Job Functions:
- Opening Center, setting patients and teams up for a successful day
- Communicate effectively with patients and manage expectations
- Be OBSESSED with our patients and their stories
- Remind patients of appointments and follow up when needed
- Schedule appointments and walk patients through next steps
- Answer phone calls, open mail, organize the office
Our team members are as diverse as the patients we serve. Imagine being part of a team that gets to give patients their confidence back through a brand new smile, we get to do it every day! We are eager to invent, find new solutions to problems and develop new processes. At Nuvia, we have a culture of excellence while still collaborating well as a team. We are obsessed with our patients, love what we do and feel honored to be able to provide such an incredible service.
If you feel like you would be a good fit with our culture and like the idea of changing people's lives, apply today! We look forward to meeting you!
Salary : $20 - $23
