What are the responsibilities and job description for the CUSTOMER CARE PROFESSIONAL position at NuVision?
Benefits :
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
Join Our Team as a Customer Support Representative!
Are you ready to kick-start a dynamic and rewarding career? We are a fast-growing communications and sales firm partnering with industry leaders to provide seamless solutions for damaged auto glass. Our Customer Care Professionals are the heart of our success, and we’re excited to find the next motivated, personable professional to join our team!
If you’re passionate about helping people, love a challenge, and thrive in a team-oriented environment, this could be the opportunity you’ve been waiting for.
What You’ll Do :
Engage and Assist : Conduct windshield inspections, assist customers with setting up glass claims, and manage promotions or concerns with professionalism and enthusiasm.
Promote and Educate : Showcase services that meet customers’ needs while maintaining honesty and transparency in every interaction.
Stay Informed : Participate in client meetings and webinars to stay on top of product knowledge, customer acquisition techniques, and sales initiatives.
Contribute Ideas : Share feedback on improving processes and enhancing customer retention strategies.
Maintain Records : Collect and secure customer information like emails, phone numbers, and addresses with confidentiality and care.
Close Deals : Be prepared to answer questions, address objections, and confidently close sales when necessary.
What We’re Looking For :
Experience in customer service or sales is a plus but not required—we’ll train the right person!
A positive, enthusiastic demeanor that makes customers feel welcome and valued.
A team player who’s also capable of excelling independently with minimal supervision.
A professional attitude and problem-solving mindset.
Reliable and willing to go the extra mile to ensure customer satisfaction.
A drive for personal and professional growth.
Why Join Us?
Endless Growth Opportunities : We invest in your success with hands-on coaching, training, and resources.
Supportive Team Environment : Work alongside senior consultants and a team that genuinely wants to see you succeed.
Make a Difference : Play a pivotal role in delivering top-notch solutions to our clients and their customers.
If you’re ready to take the next step in your career and grow with a company that values your talents, we’d love to hear from you! Apply today and let’s create success together.
