What are the responsibilities and job description for the Customer Experience Specialist position at Nuvision?
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
- Training & development
Join Our Team as a Customer Support Representative!
Are you ready to take your customer service skills to the next level? We’re not just about fixing auto glass—we’re about creating seamless experiences for our customers. As a dynamic communications and sales firm, we partner with industry leaders to provide top-notch solutions for damaged auto glass, helping customers every step of the way.
Why Join Us?
You’ll start by learning the ropes—our values, our amazing clients, and the ins and outs of what makes us great. We don’t just hire employees; we empower team members to carve their own paths to success. With the resources and training you need, the sky’s the limit!
You’ll start by learning the ropes—our values, our amazing clients, and the ins and outs of what makes us great. We don’t just hire employees; we empower team members to carve their own paths to success. With the resources and training you need, the sky’s the limit!
What You’ll Do:
- Be the Hero Customers Need: Assist customers in setting up and managing glass claims, ensuring a smooth and hassle-free process.
- Inspect & Schedule: Conduct windshield inspections and book appointments with our top-notch glass installers.
- Deliver Exceptional Service: Handle every interaction with confidence, professionalism, and enthusiasm—all while staying on point with client guidelines.
- Promote & Resolve: Share the benefits of our services and address any concerns with care, making every customer feel valued and supported.
What You Bring to the Table:
- Stellar communication and people skills—you know how to make a great impression.
- A proactive, can-do attitude with a knack for solving problems.
- Solid organizational skills to juggle schedules and follow up on claims like a pro.
- Reliability and a willingness to go the extra mile for customers and your team.
- A team-oriented mindset and eagerness to learn from others.
No experience? No problem! Previous customer service experience is great, but if you’re the right fit, we’ll train you to be amazing.
Perks of Joining Our Team:
- Growth Opportunities: We’re growing, and so can you!
- Supportive Environment: Work with a team that values your contributions and celebrates your wins.
- Make a Difference: Help customers feel supported during stressful situations.
Ready to join a team where your skills and personality shine? Apply today and start making a difference in people’s lives—one windshield at a time!
Salary : $45,000 - $55,000
