What are the responsibilities and job description for the Customer Support Agent position at Nuvision?
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Training & development
About the Role:
Nuvision is seeking a Customer Support Agent to join our team. As a Customer Support Agent, you will play a crucial role in providing exceptional service to our customers and ensuring their satisfaction.
Responsibilities:
- Respond to customer inquiries via phone, email, and live chat
- Assist customers with product information, order status, and issue resolution
- Escalate complex issues to the appropriate department
- Maintain accurate customer records and documentation
Requirements:
- Excellent communication and interpersonal skills
- Previous customer service experience preferred
- Ability to multitask and work in a fast-paced environment
- High school diploma or equivalent
About Us:
Nuvision is a leading provider of innovative products in the Tampa area. With over 10 years of experience, we are dedicated to delivering high-quality solutions and exceptional customer service. Our team is passionate about creating a positive work environment and fostering growth opportunities for our employees.
Salary : $45,000 - $55,000
