What are the responsibilities and job description for the Client Services Representative position at NVA?
Description & Requirements
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.
Compensation: $18-$23/hour based on experience.
Salary : $18 - $23
